Shavaune Bolstad
Henderson-Massey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Residential House Cleaner
The Cleaning Lady
12.2023 - Current
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Followed procedures when using chemical cleaners and equipment to prevent damage to floors and fixtures.
- Regularly updated personal knowledge of industry best practices by staying informed about new products and methods.
Pizza Chef/Front of House Server
Sal's Pizza
11.2022 - 11.2023
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or under cooking.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Promoted team-oriented atmospheres by actively participating in group meetings to discuss improvements and challenges within the workplace.
- Adhered to restaurant policies regarding portion control and ingredient usage, reducing unnecessary costs and waste.
- Enhanced customer satisfaction by crafting high-quality pizzas and maintaining consistency in taste and presentation.
- Worked closely with front-of-house staff to ensure seamless communication between kitchen and dining area for accurate order fulfilment and timely service delivery.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Managed high-pressure situations during peak hours, maintaining focus on efficient service and consistent product quality.
Residential House Cleaner
The Cleaning Lady
07.2022 - 11.2022
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Followed procedures when using chemical cleaners and equipment to prevent damage to floors and fixtures.
- Collaborated with team members to complete large-scale cleaning projects on time.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Crew Member
McDonald's Fast Food Restaurant
07.2021 - 07.2022
- Operated cash registers to assist customers with placing orders and process various forms of payments.
- Prepared desserts and drinks for customers.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree -
Waitakere College
Auckland, NZ11.2021
Skills
- Customer Inquiry and Response
- Food Preparation
- Order Taking and Processing
- Oven Operation
- Effective Communication
- Dependable and Responsible
- Teamwork and Collaboration
- Food presentation
- Attention to Detail
- Effective time management
Hobbies
Hobbies include outdoor activities such as sight seeing and walks, also helping others and spending time with loved ones.
Timeline
Residential House Cleaner
The Cleaning Lady
12.2023 - Current
Pizza Chef/Front of House Server
Sal's Pizza
11.2022 - 11.2023
Residential House Cleaner
The Cleaning Lady
07.2022 - 11.2022
Crew Member
McDonald's Fast Food Restaurant
07.2021 - 07.2022
No Degree -
Waitakere College
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