Summary
Overview
Work History
Education
Skills
References
Timeline
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Shay Persen-Blake

20 Jeffares Place, Taradale,Napier

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Loyal support worker and Healthcare assistant with 10 years experience at Napier District Masonic Trust. Currently seeking a new employment role to provide extra financial support for my young family.

Overview

11
11
years of professional experience

Work History

Support Worker and Healthcare Assistant

Napier District Masonic Trust
Taradale, Napier
08.2012 - 05.2023
  • Utilized de-escalation techniques to manage challenging client behavior in a calm manner.
  • Adhered to company policy and procedure by promptly reporting any incidents or accidents.
  • Ensured a clean and safe living space by carrying out essential household responsibilities including cleaning and laundry.
  • Demonstrated efficient liaison with healthcare professionals, including doctors, nurses, and other assistants involved in patient care.
  • Administered medication following company guidelines and monitored its effectiveness.
  • Established and maintained professional boundaries with clients while developing positive relationships.
  • Attended educational training sessions to enhance knowledge, care quality, and support provided.
  • Provided support to clients with mobility needs, including wheelchair usage and walker transfers.
  • Maintained accurate progress documentation using computer systems and paper files, monitoring and reporting changes in clients' health, behavior, and needs to nurse in charge.
  • Report and document any incidents/accidents following the correct protocol.
  • Provided support to clients with their daily personal care needs, including bathing, dressing, and grooming.
  • Assisted in room cleaning duties and restocked supplies.
  • Prepared and served meals promptly for residents throughout the day including breakfast, morning tea, and afternoon tea.
  • Helped feed residents who are unable to feed themselves due to disability or illness.
  • Provided support to nursing staff by assisting with basic patient care, including vital sign monitoring and medication administration.
  • Managed multiple tasks simultaneously, utilizing strong organizational skills.
  • Collaborated effectively with coworkers to optimize time management and foster a positive work environment.
  • Responded promptly to call lights and addressed patient requests in a timely manner.
  • Followed infection control, health, and safety policies and procedures to maintain a clean and safe work environment.
  • Administered medications orally or topically as prescribed by physician and under nurse's instruction.
  • Participated in team meetings/handovers, contributing to discussions on residents' care and best practices.
  • Interacted positively with family members of patients while providing kind and compassionate care consistently.
  • Measured and documented dietary intake and output, updating medical or nursing personnel on any observed changes.

Education

Napier Girls High School
Napier City, NZ
01-2012

Skills

  • First-aid
  • Personal care assistance
  • Meal Planning and Preparation
  • Documentation abilities
  • Health and safety and infection control
  • Mobility Assistance
  • Active listening
  • Organizational Skills
  • Effective communication
  • Teamwork and collaboration
  • Time management
  • Kindness and Caring
  • Reliable and hard working

References

Napier District Masonic Trust

Clinical Services Manager - Katrina Miller

Ph (06) 8459220

Dawn Grantham

Registered Nurse - Co Worker 

0274705835

Karla Hocking

Healthcare assistant - Co Worker

0223054391

Timeline

Support Worker and Healthcare Assistant

Napier District Masonic Trust
08.2012 - 05.2023

Napier Girls High School
Shay Persen-Blake