Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shayana Singh

Auckland,New Zealand

Summary

I am dedicated and enthusiastic person, hard worker with customer service professional and knowledge of service delivery and proven multitasking abilities. I am committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Team Member

KFC Restaurant
11.2019 - 12.2022
  • Keep the work area clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Learned all required tasks quickly to maximize performance
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Worked different stations to provide optimal coverage and meet production goals
  • Developed strong cooperative relationships with coworkers and managers
  • Operated register to process payments and collect cash payments for order totals
  • Trained new team members by relaying information on company procedures and safety requirements
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Process Worker

Emerald Foods
09.2019 - 11.2019
  • Removed products from lines that did not meet quality standards
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Built and packed boxes for shipment
  • Maintained clean work areas for optimal food quality
  • Observed company safety procedures and standards when operating machinery, using sharp tools and handling chemicals
  • Checked and controlled food-making equipment

Cook

Denny's Family Restaurant
01.2017 - 09.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients

Education

New Zealand Certificate in Travel Level 4 - Travel and Tourism

International Travel College of New Zealand
Auckland, NZ
11.2019

Skills

  • Account Management
  • Sales Expertise
  • Customer Relations
  • Problem-solving ability
  • Brand representation
  • Computer Proficiency
  • Strong teamwork
  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Team Member

KFC Restaurant
11.2019 - 12.2022

Process Worker

Emerald Foods
09.2019 - 11.2019

Cook

Denny's Family Restaurant
01.2017 - 09.2019

New Zealand Certificate in Travel Level 4 - Travel and Tourism

International Travel College of New Zealand

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Shayana Singh