Summary
Work History
Education
Skills
INTERESTS
REFEREES
Timeline
Generic

Shayla Wineera-Roberts

Shannon,MWT

Summary

I am a young Maori girl who is motivated to enter the work force. I am skillful in learning customer needs. Committed to strengthening customer experience's with positivity and professionalism. I am a independent worker with great communication and organizing skills. I am comfortable working in a team environment. I am goal oriented. I am trustworthy and reliable.

Work History

Self Checkout/Service Desk

The Warehouse Group
11.2022 - 04.2023
  • I would assist customers at self-checkout always watching making sure everything was getting scanned. Offered advice and assistance to customers paying attention to special needs or wants. Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased items to correct shelf. Worked with floor team and managers to meet wide range of customer needs. Maintained current knowledge of store promotions and highlighted sales to customers.
  • I worked flexible hours nights weekends and holiday shift.

Retail Worker

Ryso
06.2022 - 11.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Worked closely with shift manager to solve problems and handle customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs. Volunteered for extra shifts during holidays and other busy periods. Managed efficient cash register operations.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.

After School Care/Holiday Program

Te Roopu Awhina
06.2021 - 10.2021
  • My role was to supervise an entertain the kids,
  • Prepping, Cooking and Feeding them.
  • I helped with pick ups and drop offs.
  • I would sit, talk and engage, I got to know them as a person.
  • We would take them out on trips such as (Swimming, Movies, Playground, Tramp Park, Basketball ETC)
  • Always made sure our space was cleaned up.

Retail Assistant

Four Square Balmoral
01.2021 - 02.2021
  • My main role was check out Operator.
  • I would restock shelves and make sure everything was rotated.
  • I completed my Alcohol & Tobacco Essentials Training as well as the Armed Robbery Training.
  • Cleaning (Sweeping an Mopping, Taking out the Rubbish, Whipping the Shelves down, Dishes)
  • I worked well with my employers and employees during my shift.

Education

Home Educated

Skills

  • Great listening skills
  • Childcare skills
  • Honest and reliable
  • Self-Motivated
  • Creative thinking
  • Multitasking
  • Friendly and easy to get along with
  • Able to work as a team member
  • Can be trusted to work independently
  • Customer Service
  • Positive Attitude
  • Following instructions

INTERESTS

Spending time with my family and friends, Dancing and listening to music. I enjoy going on native bush walks and walking along the beach and watching the sun set/rise and looking at beautiful views. I would love to travel around the world some day, i have goals and dreams I would like to own my own business and home one day, I am willing to achieve and pursue them.

REFEREES

Micheal Thomas (029-948-3645)

Victoria Thomas (027-258-3824)

Linda (027-471-1125)

Bee (021-080-12680)

Marina Magele (021-0275-9991)

Timeline

Self Checkout/Service Desk

The Warehouse Group
11.2022 - 04.2023

Retail Worker

Ryso
06.2022 - 11.2022

After School Care/Holiday Program

Te Roopu Awhina
06.2021 - 10.2021

Retail Assistant

Four Square Balmoral
01.2021 - 02.2021

Home Educated

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Shayla Wineera-Roberts