Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
OfficeManager
Shayna Begum

Shayna Begum

Auckland,Mount Roskill

Summary

I am a junior architectural designer with almost 3 years of experience in documenting a range of projects, including townhouses, main buildings, apartments, and refurbishment work. I have developed proficiency in applying the New Zealand Building Code (NZBC) to produce detailed 2D and 3D designs, and I am skilled in creating basic profiles and families using Revit.

In addition to my technical expertise in Revit, I have a solid foundational understanding of various tools and platforms such as BIM360, Procore, Autodesk, Harvest, Salesforce, Microsoft Office, Outlook, Microsoft Teams, and Zoom. These skills have enabled me to contribute effectively to my current role.

Although I have valued my time with my current employer, I am now seeking new opportunities that will challenge me further and broaden my experience. I am enthusiastic about exploring different business operations and am eager to bring my skills to a dynamic team where I can continue to grow professionally.

Overview

7
7
years of professional experience

Work History

Junior Architectural Designer

Ryman Healthcare
11.2021 - Current
  • Worked closely with multi-disciplinary team to document townhouses, apartments and major buildings.
  • Developed comprehensive construction documents to ensure accurate execution of architectural concepts during the building process.
  • Researched building codes and requirements and applied to design planning.
  • Documenting townhouses, major buildings, apartments and refurb work with assistances.
  • Documeting details using the New Zealand Building Code (NZBC)
  • Detecting clashes using BIM360
  • Creating and linking Masterfiles to instance files and then to site file.
  • Creating families and profiles

Customer Services Officer

George Weston Foods
04.2017 - 11.2021
  • Work directly with managers and sales representatives to solve customer related issues.
  • Act professionally and patiently when addressing negative customer feedback.
  • Managed customer calls effectively and efficiently in a complex, fast-paced, and challenging call centre environment.
  • Improved call centre functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Referred unresolved customer complaints to designated departments for further investigation.
  • Effectively managing high-volume of inbound and outbound customer calls with tact and professionalism.

Education

New Zealand Diploma in Architectural Technology - Architectural Technology

Unitec
Mount Albert, NZ
04.2022

Certificate of Applied Science - Science

Auckland University of Technology
Auckland, NZ
04.2013

Skills

  • Autodesk Revit
  • BIM360
  • Harvest
  • Sales Force
  • Basic Autodesk
  • Zoom, Microsoft teams & Outlook for communication
  • Procore
  • Team Binder
  • Construction documentation
  • Client Communication Abilities
  • Building materials
  • Site analysis
  • Building codes knowledge

Hobbies

  • Art and culture
  • Travelling – Road travelling in specific
  • Cooking and baking all varieties of foods
  • Occasionally swimming and playing badminton.

Timeline

Junior Architectural Designer

Ryman Healthcare
11.2021 - Current

Customer Services Officer

George Weston Foods
04.2017 - 11.2021

New Zealand Diploma in Architectural Technology - Architectural Technology

Unitec

Certificate of Applied Science - Science

Auckland University of Technology
Shayna Begum