Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Shayna-Jean Tupulelei

Auckland,New Zealand

Summary

Dynamic professional with a proven track record at Mitre 10, excelling in customer service and teamwork. Adept at problem-solving and time management, I consistently exceeded customer expectations while ensuring safety compliance. My ability to collaborate effectively with diverse teams has driven project success and enhanced workplace productivity.

Work History

Gateway Program

Mitre 10
Onehunga, Auckland
05.2025 - 06.2025
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Catering for Onehunga Highschool, Rotory Event

Onehunga Highschool
Onehunga, Auckland
05.2025 - 05.2025
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Operated a variety of machinery and tools safely and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated equipment and machinery according to safety guidelines.

Bake Sales Assistant

Onehunga High school
Auckland
03.2025 - 03.2025
  • Assisted paying customers with product queries and concerns, offering advice, guidance and recommendations as requested and required
  • Processed customer transactions in a timely and secure manner
  • Ensured public spaces were kept clean, organised and tidy in accordance with our stall ensuring health, safety and hygiene policies and expectations
  • Resolved customer issues and escalated concerns with Organisers as soon as necessary

Education

Onehunga High School
Auckland
12.2025

Skills

  • Teamwork
  • Customer service
  • Team collaboration
  • Active listening
  • Communication
  • Teamwork and collaboration
  • Relationship building
  • Team management
  • Safety compliance
  • Problem solving
  • Leadership
  • Time Management
  • Communication Skills
  • Customer Service

Languages

English

Niuean

References

References available upon request

Timeline

Gateway Program

Mitre 10
05.2025 - 06.2025

Catering for Onehunga Highschool, Rotory Event

Onehunga Highschool
05.2025 - 05.2025

Bake Sales Assistant

Onehunga High school
03.2025 - 03.2025

Onehunga High School
Shayna-Jean Tupulelei