Shayne Chand
Summary
Client-focused professional delivering satisfactory service and managing diverse responsibilities with a proactive, positive approach. Prioritises on actively listening to client needs and finding effective solutions. Experienced across client service roles and effective in collaborative team environments. Motivated to take on new challenges and contribute to success in the legal field.
Overview
10
10
years of professional experience
Work History
Solicitor
Gateway Lawyers
Flat Bush
01.2026 - Current
Client Service Representative
Ministry of Social Development
06.2024 - Current
Law Clerk
Gateway Lawyers
Flat Bush
06.2025 - 11.2025
Customer Engagement Consultant
Mercury Energy
08.2022 - 12.2023
Retail Assistant
Luxottica-Sunglass Hut
06.2020 - 08.2022
Retail Assistant
Farmers Store
01.2019 - 02.2021
Educator
Porse
03.2020 - 05.2020
Crew Trainee
McDonald's
02.2019 - 02.2020
Legal Clerk
Immigration, Property & Law Services
06.2017 - 10.2017
Assistant Court Officer
Judicial Department
01.2016 - 06.2017
Crew Trainee
Carpenters Fiji Limited
11.2015 - 01.2016
Education
Bachelor of Laws -
University of Waikato
Secondary -
Mahatma Gandhi High School
Secondary -
Sigatoka Methodist High School
Primary -
Nadi Sangam Primary School
Primary -
Sigatoka Methodist Primary School
Skills
- First call resolution
- Multitasking with active listening and entering data on account
- People Management
- Problem Solving skills
- Phone etiquette
- KPI
- Customer service
- Impeccably executing all operational policies and procedures
- Delivering effective and learning quality to early childhood care and education to children
- Building a working relationship with families encouraging the involvement of families and the development and learning of their children
- Active Listening
- Conflict Resolution
- Social Perceptiveness
- Cultural Awareness
- Writing and editing
- Research and data collection
- Client Communication
- Transcription
References:
- Ms Renuka Chand, Acting Senior Court Officer, Family Court, Suva, renuka.chand@govnet.gov.fj, +679 3211810
- Ms. Pratibha Raj, Principal Counsel, Immigration & Property Law Services Ltd, 153, Great South Road, Papatoetoe, pratibha@ipls.co.nz, (09) 2776341/ +64 27 480 6017
- Mrs. Sharmila Chand, Manager, MH CFL, chandsharmila27@gmail.com, +679 9008096
- Mr. Shannon Kumar, Principal Counsel, Kumar Goundar Lawyers, shannon@kglawyers.com.fj, +679 9334399
- Mr. Sam, Manager, Hamilton CBD Mc' Donald's, sam@mcrush.co.nz, 09 2159867
- Mr. Marcus Pringle, Manager, Farmers, Hamilton CBD, Macca_p_83@hotmail.com, +642 10750218
- Ms. Heidi, Manager, Porse Education Care, +642 7 6907582
- Ms. Nahauny Mendes, Manager, Sunglasshut, +642 20880062
- Ms.Genelle Vanderschantz, Senior Team Coach, Mercury Energy, +64 20 4010 1978, Genelle.vanderschantz@mercury.co.nz
- Ms. Kellie Perry, Coaching Developer , Ministry of Social Development, +64 21 141 4451, kellie.perry@msd.govt.nz
- Ranita Prakash, Principal Counsel, Gateway Lawyers, 092823920, rani@gatewaylawyers.co.nz
Timeline
Solicitor
Gateway Lawyers
01.2026 - Current
Law Clerk
Gateway Lawyers
06.2025 - 11.2025
Client Service Representative
Ministry of Social Development
06.2024 - Current
Customer Engagement Consultant
Mercury Energy
08.2022 - 12.2023
Retail Assistant
Luxottica-Sunglass Hut
06.2020 - 08.2022
Educator
Porse
03.2020 - 05.2020
Crew Trainee
McDonald's
02.2019 - 02.2020
Retail Assistant
Farmers Store
01.2019 - 02.2021
Legal Clerk
Immigration, Property & Law Services
06.2017 - 10.2017
Assistant Court Officer
Judicial Department
01.2016 - 06.2017
Crew Trainee
Carpenters Fiji Limited
11.2015 - 01.2016
Bachelor of Laws -
University of Waikato
Secondary -
Mahatma Gandhi High School
Secondary -
Sigatoka Methodist High School
Primary -
Nadi Sangam Primary School
Primary -
Sigatoka Methodist Primary School