Shaynetia Blake
Napier/ Hawkes Bay
Summary
Skilled in managing customer relationships and optimizing processes to improve service delivery. Successfully operated various machinery and tools while adhering to safety guidelines, ensuring efficient task execution. Contributed innovative ideas that enhanced team performance and addressed customer inquiries promptly. Demonstrated dependability and responsibility in all aspects of work, fostering a collaborative team atmosphere.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Station Bar and Bistro
Ajay kandari
Napier Central
02.2023 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Adoro Cafe Napier
Manish Kumar
Napier CBD
02.2022 - 12.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Arts - Arts
Auckland University of Technology
Auckland CBD10-2023
Skills
- Customer service
- Equipment operation
- Process optimization
- Safety compliance
- Team collaboration
- Customer relationship management
- Inventory management
- Quality assurance
- Training and mentoring
- Task prioritization
- Dependable and responsible
- Customer relations
- [Equipment] operation
- Team management
- Teamwork and collaboration
Certification
- LCQ
- Duty managers certificate
- Barista
Accomplishments
- university entry level
- Level 3
- Level 4 ( Art )
References
References available upon request.
Timeline
Station Bar and Bistro
Ajay kandari
02.2023 - Current
Adoro Cafe Napier
Manish Kumar
02.2022 - 12.2022
Bachelor of Arts - Arts
Auckland University of Technology