Sheela Solomon
Auckland,New Zealand
Summary
Compassionate Care Coordinator known for high productivity and efficient task completion. Skilled in patient advocacy, interdisciplinary communication, and care plan development. Excel in empathy, active listening, and problem-solving to ensure optimal patient care outcomes. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Care Coordinator
National Hauora Coalition
Auckland, NZ
09.2024 - Current
- Facilitate identification of individuals / whānau who receive care from multiple providers, in multiple settings (e.g., social, allied health, community medical, hospital medical, mental health, etc)
- Ensure timely and complete transmission of information and accountability for aspects of care, when a transition of care occurs such as acute community care, early supported discharge, attending outpatient treatment, and necessary hospitalisation
- Determine patient and whānau goals and assess or review health and wellbeing needs, to achieve the goals
- This may include NASC (Needs Assessment Service Coordination) assessment for people/whānau with intensive needs
- Identify all participants in a person’s care (i.e., the ‘circle-of-care’) and negotiate who is responsibility for key care activities
- Provide regular communication to all involved in the ‘circle-of-care’ ensuring they have the information they need
- Provide tailored support and education for self-management that considers patient and whānau preferences, and other factors impacting the person / whānau wider determinants of health
- Facilitate and ensure proactive Plans of Care (PoC) exist and are refined and updated, to accommodate new information or circumstances, with input from people/whānau and their ‘circle-of-care’ (e.g., the CPCT and relevant agencies)
- Proactively monitor identified needs, the impact of health or treatment on daily life, review progress on goal achievement, and respond to gaps and changes by facilitating appropriate follow-up
- Provide tailored support and education to the person / whānau that supports self-management and considers patient and whānau preferences, and other factors impacting the person / whānau wider determinants of health
- Assist connections to available community resources and refer as required
- Case management and intensive support for people/whānau with highest and most complex needs
- This may at times involve direct provision of care
Registered Nurse
Ellerslie Gardens Lifecare, HLL
Auckland, NZ
01.2024 - Current
- Makes comprehensive assessments of residents and monitors care
- Ensures all Residents have an individual Care Plan
- Develops initial Care Plans within 24 hours of admission for designated Residents (taking a key worker role)
- Coordinates and documents a longer‐term Care Plan within 3 weeks of admission
- Ensures each Residents Care Plan is evaluated, reviewed and amended either when clinically indicated by a change in the Residents condition or at least every 3 months; whichever is the earlier
- Ensures the Care Plan reflects the assessments and recommendations of other health professionals where their input is required
- Ensures the Medication Chart for each Resident is completed within 2 working days of admission; is reviewed at least 3 monthly and as required
- Implements and delegates nursing tasks
- Supervises and provides care according to each Resident’s Care Plan
- Acts as a resource person and fulfilling an education role
- Monitoring the competence of care staff to ensure safe practice
- Providing advice and assistance to management on any staff training needs
- Safely administers medications and conducts treatments and cares for residents
- Takes appropriate initiative in resident management incorporating ethical guidelines
- Advises and teaches staff as required
- Ensures that Enrolled Nurses /caregivers carry out their duties appropriately
- All procedures are carried out safely and in the best interests of the resident
- The residents comfort and wellbeing is considered at all times
- Residents are assisted in their individual choices wherever possible
- Arranges &/or contributes to resident care reviews
- Communicates with other team members effectively to ensure the service operates smoothly
Nurse Manager
NARUVI HOSPITALS COLLOBORATED WITH HENRY FORD HEALTH SYSTEM
India
02.2022 - 03.2023
- Maintain nursing guidelines by writing and updating policies and procedures
- Adopt and implement innovative nursing practices to improve facility
- Identify patient service requirements by establishing personal rapport with potential and actual patients and other persons in position to understand service requirements
- Recruit, select and guide nursing staff
- Manage nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Support nursing staff job results by coaching, counseling, and disciplining employees
- Establish compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families
- Provide information to patients and health care team by answering questions and requests
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Supervised, directed and motivated high-quality performance from nursing staff
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
- Fostered improvement in staff development, personnel training and standards of patient care
Nurse Educator
NARUVI HOSPITALS COLLOBORATED WITH HENRY FORD HEALTH SYSTEM
India
02.2020 - 02.2022
- In-service education for nurses
- Evaluate the outcome of the program
- Teaches various theoretical and practical aspects of nursing care
- Develop new courses for nursing staff and monitor their progress
- Submits a quarterly written report to the hospital administrator on the progress of the various nursing training activities
- Ensures that all staff knows and understand department policies and procedures concerning CPR, fire, disaster, emergency codes etc
- Conducting interviews along with CNO
- Induction program for new joiners
- Organized short-term educational programs such as lectures and workshops to address specific clinical topics
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures
- Contributed educational and clinical expertise to help optimize training courses and boost student learning
Nurse Educator
APOLLO KH, MELVISHARAM, VELLORE
India
12.2018 - 12.2019
- In-service education for nurses
- Evaluate outcome of program
- Teaches various theoretical and practical aspects of nursing care
- Develop new courses for nursing staff and monitor their progress
- Submits quarterly written report to hospital administrator on progress of various nursing training activities
- Ensures that all staff knows and understand department policies and procedures concerning CPR, fire, disaster, emergency codes etc
- Conducting interviews along with nursing superintendent
- Induction program for new joiners
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures
- Organized short-term educational programs such as lectures and workshops to address specific clinical topics
Registered Psychiatric Nurse cum Clinical Instructor
ARUN MULTISPECIALITY HOSPITAL
India
01.2014 - 11.2018
- Provide direct patient care and services in the assigned unit
- Monitor patients throughout the shift and report any emergencies to physicians promptly
- Address patient complaints in a timely fashion to ensure patient satisfaction
- Serve as a resource in interdisciplinary team to ensure quality patient care
- Develop individual care plan to meet patient needs and achieve treatment goals
- Supervise new hires and less experienced staffs on their job duties
- Manage daily staff assignment and patient scheduling to ensure clinic coverage and flow
- Perform daily rounds to assess patient condition and distribute medications to patients
- Assess and address physical and emotional needs of patients
- Educate patients on their health condition, maintenance and treatments
- Document and report patient assessment data to physician on daily basis
- Update patient medical records with services provided, health condition and response to treatments
- Assist Supervisor in developing budgetary guidelines
- Report medical supply and equipment needs to Supervisor
- Assist Nursing Superintendent in recruiting, performance evaluation, and retention and termination activities
- Assist in developing orientations and job training programs for new hires
BREAK - GAP
03.2007 - 01.2010
- April – Marriage, Pregnancy and Delivery
Staff Nurse
PILAR HEALTH CENTRE
Andaman & Nicobar Island, India
09.2006 - 02.2007
- Supervising and evaluating delivery of nursing care
- Planning patients discharges from hospital and if required liaising with community nurses, GPs and social workers
- Taking responsibility for ward in absence of senior staff
- Utilising specialist medical and healthcare equipment
- Responding quickly and effectively to episodes of verbal and/or physical aggression
- Ensuring appropriate monitoring of patients pulse, blood pressure and temperature, also observing and recording condition of patients
- Ensuring that care plans are implemented and evaluated on regular basis for every patient
- Managing family planning and health clinics in partnership with other healthcare teams
- Carrying out routine investigations and care procedures, such as administering medication, injections and intravenous infusions
Staff Nurse
PILAR HEALTH CENTRE
Andaman & Nicobar Island, India
01.2005 - 06.2005
- Supervising and evaluating the delivery of nursing care
- Planning a patient discharges from hospital and if required liaising with community nurses, GPs and social workers
- Taking responsibility for the ward in the absence of senior staff
- Utilizing specialist medical and healthcare equipment
- Responding quickly and effectively to episodes of verbal and/or physical aggression
- Ensuring appropriate monitoring of a patient's pulse, blood pressure and temperature, also observing and recording the condition of patients
- Ensuring that care plans are implemented and evaluated on a regular basis for every patient
- Managing family planning and health clinics in partnership with other healthcare teams
- Carrying out routine investigations and care procedures, such as administering medication, injections and intravenous infusions
Staff Nurse
COMMUNITY HEALTH CENTRE
Andaman & Nicobar Island, India
02.2005 - 04.2005
- Assess the total needs of patients and prepare plan of nursing care
- Admission and discharge of patients
- Demonstrate and carry out efficient nursing care, taking care of personal comfort and toilet of patients, administration of drugs and treatment, observation and recording of vital parameters
- Supervise patient's diet
- Attending rounds with Medical/Nursing personnel
- Assist Medical staff in examination of patients and treatment
- Participate and help with clinical investigations/procedures
- Demonstrate and carry out preoperative and post-operative care of patients
- Maintenance of patient's records
- Care of patient's personal effects in accordance with hospital rules
- Giving and receiving reports
- Follow prescribed rules in case of accident or death of a patient
- Give information and health education to patients and their attendants
- Intimation to nursing supervisors of any emergency or unusual occurrence in the ward
Staff Nurse
PILAR CLINIC
Andaman & Nicobar Island, India
01.2003 - 03.2005
- Walk the ward and assess patients' medical needs
- Provide prescribed injections and medications
- Administer intravenous medications as required
- Monitor vital signs and adjust treatment
- Perform patient evaluations at equal interval
- Notify doctors about changes in patient's status
- Collect sputum, urine, stool specimen for medical analysis
- Analyze lab test results and change treatment accordingly
Education
Master of Science - Psychiatric Nursing
Dr. M.G.R Medical University
Chennai01.2014
Bachelor of Science - PBBSc Nursing
SRM College of Nursing, SRM University
Chennai01.2012
General Nursing And Midwifery -
Gravismed School of Nursing
Vishakapatnam06.2003
Skills
- Clinical awareness
- Hygiene and safety compliance
- Reporting procedures
- Patient preparation for surgery
- Preoperative nursing care
- Postoperative nursing care
- Health monitoring
- Community outreach
- Supervision
- Surgical equipment maintenance
- Health and Safety reporting
- Leadership
- Staff management
- Electronic charting
- Quality assurance
Certification
- interRAI (Long Term Care Facilities Assessment)
- Competence Assessment Programme (Lonsdale Education Centre)
- Cognitive Behavioural Therapy
- BLS Provider (AHA)
- ACLS Provider (AHA)
- Advance Certificate in Infection Prevention and Control (Medversity)
- Diploma in Psychotherapy
- Diploma in Yoga
- Certificate in Programming (APTECH Computer Education)
Languages
- English, Native or Bilingual
- Hindi, Native or Bilingual
- Tamil, Native or Bilingual
Locations
- Auckland, NZ, 0600
Visa - Type
Residence Visa
Timeline
Care Coordinator
National Hauora Coalition
09.2024 - Current
Registered Nurse
Ellerslie Gardens Lifecare, HLL
01.2024 - Current
Nurse Manager
NARUVI HOSPITALS COLLOBORATED WITH HENRY FORD HEALTH SYSTEM
02.2022 - 03.2023
Nurse Educator
NARUVI HOSPITALS COLLOBORATED WITH HENRY FORD HEALTH SYSTEM
02.2020 - 02.2022
Nurse Educator
APOLLO KH, MELVISHARAM, VELLORE
12.2018 - 12.2019
Registered Psychiatric Nurse cum Clinical Instructor
ARUN MULTISPECIALITY HOSPITAL
01.2014 - 11.2018
BREAK - GAP
03.2007 - 01.2010
Staff Nurse
PILAR HEALTH CENTRE
09.2006 - 02.2007
Staff Nurse
COMMUNITY HEALTH CENTRE
02.2005 - 04.2005
Staff Nurse
PILAR HEALTH CENTRE
01.2005 - 06.2005
Staff Nurse
PILAR CLINIC
01.2003 - 03.2005
- interRAI (Long Term Care Facilities Assessment)
- Competence Assessment Programme (Lonsdale Education Centre)
- Cognitive Behavioural Therapy
- BLS Provider (AHA)
- ACLS Provider (AHA)
- Advance Certificate in Infection Prevention and Control (Medversity)
- Diploma in Psychotherapy
- Diploma in Yoga
- Certificate in Programming (APTECH Computer Education)
Master of Science - Psychiatric Nursing
Dr. M.G.R Medical University
Bachelor of Science - PBBSc Nursing
SRM College of Nursing, SRM University
General Nursing And Midwifery -
Gravismed School of Nursing
Similar Profiles
Amy MordisAmy Mordis
Advocate at National Low Income Housing Coalition, NLIHCAdvocate at National Low Income Housing Coalition, NLIHC
Joshua PearlJoshua Pearl
Engagement Manager at National Veteran Small Business CoalitionEngagement Manager at National Veteran Small Business Coalition
Ahmed MangumAhmed Mangum
Supervisor at National Capital Coalition to Prevent Underage DrinkingSupervisor at National Capital Coalition to Prevent Underage Drinking