Shefali Kailey
Papakura,Auckland
Summary
Successful administrative assistant who provides customers, clients, vendors, and other stakeholders with critical operational support. success in making decisions, addressing analytical problems, and increasing operational effectiveness. Eager to learn more about growing businesses and optimizing product value.
Overview
5
5
years of professional experience
Work History
Administrator
Freight logistics
Manukau, 2112
03.2024 - 05.2024
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Performed data entry tasks into computer databases from paper documents.
- Monitored emails, sorted mail and distributed correspondence accordingly.
Administrator
2Degrees
Manukau, Auckland
02.2021 - 12.2023
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified needs of customers promptly and efficiently.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Delivered exceptional customer service through direct communication with clients and team members.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Typed, formatted and edited correspondence and other documents.
Main Bartender
Queensferry
Auckland City, Auckland
10.2020 - 01.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Poured wine, beer and cocktails for patrons.
- Prepared specialty drinks to support servers.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Restocked beer and liquor regularly and after special events.
- Balanced daily registers and generated sales reports for management.
Crew Member
McDonald’s
Auckland City, Auckland
11.2019 - 10.2020
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
Diploma in Business Management Level-6 - Business Management
ICL Graduate Business School
Auckland, NZ07.2021
Diploma in Business Management Level-5 - Business Management
Aspire2 International
Auckland, NZ05.2020
High School Diploma -
Cambridge International School, Punjab
Punjab, Phagwara02.2018
Skills
- Health Codes Compliance
- Menu Memorization
- Payment Processing
- Basic Accounting
- Organizational Ability
- Service-Oriented Mindset
- Outgoing Personality
- Engaging Personality
- Conversant in English
- MS excel Knowledge
- Team work & leadership
- Employee Supervision
- Timesheet Processing
Timeline
Administrator
Freight logistics
03.2024 - 05.2024
Administrator
2Degrees
02.2021 - 12.2023
Main Bartender
Queensferry
10.2020 - 01.2021
Crew Member
McDonald’s
11.2019 - 10.2020
Diploma in Business Management Level-6 - Business Management
ICL Graduate Business School
Diploma in Business Management Level-5 - Business Management
Aspire2 International
High School Diploma -
Cambridge International School, Punjab