Shefali Shefali
Auckland,Mount Roskill
Summary
Driven Pharmacy Technician with 3 years of experience and success in working within fast-paced pharmacy settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Compounding Pharmacy Technician
Optimus Health Care
02.2022 - Current
- Counted, measured, and compounded medications following standard procedures.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Collected co-payments or full payments from customers.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Developed and implemented improvements to pharmacy organization system.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Dispensary Technician
Unichem Onehunga Pharmacy
07.2021 - 02.2022
- Entered and processed patients' prescriptions into internal system.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Restocked automated medication dispensing equipment.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Pharmacy Technician Trainee
Dawson Road Pharmacy
12.2020 - 06.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Aided customers in understanding how to properly take medications.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Pharmacy Technician Intern
Chemist Warehouse Manukau
03.2020 - 03.2021
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked automated medication dispensing equipment.
Education
No Degree - Certificate in Pharmacy (Pharmacy Tech.) Level-5
NZMA
Symonds Street, AUK06.2021
Skills
- Assisting Pharmacists
- Safety Protocols and Risk Management
- High-Volume Environments
- Fill Orders
- Patient Education
- Pharmacy Records Management
- Aseptic Techniques
- Team Collaboration
- Medical Machine Maintenance
- Answering Customer Questions
- Organization and Prioritization
Languages
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Compounding Pharmacy Technician
Optimus Health Care
02.2022 - Current
Dispensary Technician
Unichem Onehunga Pharmacy
07.2021 - 02.2022
Pharmacy Technician Trainee
Dawson Road Pharmacy
12.2020 - 06.2021
Pharmacy Technician Intern
Chemist Warehouse Manukau
03.2020 - 03.2021
No Degree - Certificate in Pharmacy (Pharmacy Tech.) Level-5
NZMA
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