Sheida Namin
Dunedin
Summary
I am a hardworking fourth-year medical student with exceptional customer service and communication skills, reinforced by time spent working as both a trained youth counselor and in multiple customer service positions. Through my studies and various positions, I have learned the importance of effective communication, how to connect with different groups of people, and the importance of teamwork. I would love to join the team at Otago Polytechnic where I stayed for a year of my studies and give back to the wonderful community!
Overview
5
5
years of professional experience
Work History
VOLUNTEER
Kidsline National phone counseling services
02.2019 - 11.2021
- Trained counselor
HOSPICE RETAIL ASSISTANT
Dove Hospice
03.2020 - 11.2020
- Assisted customers with product selection, answered queries and provided advice
CUSTOMER SERVICE
Briscoes Panmure
11.2023 - 01.2024
- Helped greet customers, and give advice and information about products
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Restocked shelves
- Searched stock for customers
- Handled cash and credit transactions
- Cashed out at the end of the day
CUSTOMER SERVICE CASHIER
Parnell Baths
11.2022 - 01.2023
- Greeted customers and provided friendly customer service
- Operated cash registers to process payments for goods and services
- Balanced cash drawers at the end of each shift
- Processed credit card transactions accurately and efficiently
Tutor
MyTuition
06.2024 - Current
Education
HEALTH SCIENCE FIRST YEAR -
University of Otago, NZ
BACHELOR OF MEDICINE AND BACHELOR OF SURGERY (MB CHB) - MEDICINE
University of Otago, NZ
NCEA Levels 1-3 - Achieved All Three Levels At Excellence
Glendowie College
Auckland, NZ11.2020
Skills
- Customer Service and cash handling
- Team Collaboration
- Verbal and written communication
- Merchandise Restocking
- Customer Satisfaction
- Positive and Professional
- Creativity and Innovation
- Creative Thinking
- Patience and Empathy
- Verbal and written communication
Accomplishments
- Multiple college academic awards
- Auckland Netball certificates
- Certificate of acceptance into Kidsline, and certificate of completion for becoming a trained counsellor
- University of Otago Academic Excellence Entrance Scholarship (valued at 35,000 NZD)
- Acceptance into Bachelor of Medicine and Bachelor of Surgery (MB ChB)
References
References available upon request
Timeline
Tutor
MyTuition
06.2024 - Current
CUSTOMER SERVICE
Briscoes Panmure
11.2023 - 01.2024
CUSTOMER SERVICE CASHIER
Parnell Baths
11.2022 - 01.2023
HOSPICE RETAIL ASSISTANT
Dove Hospice
03.2020 - 11.2020
VOLUNTEER
Kidsline National phone counseling services
02.2019 - 11.2021
HEALTH SCIENCE FIRST YEAR -
University of Otago, NZ
BACHELOR OF MEDICINE AND BACHELOR OF SURGERY (MB CHB) - MEDICINE
University of Otago, NZ
NCEA Levels 1-3 - Achieved All Three Levels At Excellence
Glendowie College
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