Summary
Overview
Work History
Education
Skills
Timeline
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Sheila Holland

Hamilton,WKO

Summary

Dynamic and resilient professional with a proven track record in community outreach and advocacy, honed at Healthcare NZ. Skilled in fostering independence and holistic support, leveraging strengths-based models to empower individuals and families. Demonstrates exceptional interpersonal skills and a commitment to enhancing team performance and client outcomes.

Overview

16
16
years of professional experience

Work History

Recovery Facilitator

Healthcare NZ
02.2019 - Current


  • Currently working as a Recovery Facilitator in Mental Health NZ which is part of Health and Wellbeing division of Healthcare NZ.
  • Supporting alongside tangata whaiora in a mentoring role to identify their goals, aspirations, existing resources and own strengths using a strengths based holistic approach.
  • Commitment and drive to upholding Te Tiriti O Waitangi and equality outcomes for Maori.
  • Managing my own caseload of people and working both autonomously and as an effective and positive team member.
  • Working closely and building a rapport with other organisation such as Te Whatu Ora clinical teams, primary care, government agencies WINZ, community housing, drug and alcohol services and community centres that support all aspects of a person's wellbeing.
  • Assisting person in reaching personal goals through targeted strengths based approaches such as Mason Durie's Te Whare Tapa Wha and Mauri Ora Wellbeing.
  • Conducting regular reviews in collaboration with person needs to identify potential areas of growth or improvement within their wellbeing plan.
  • Advocating as needed for person's rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Attended and contributed to regular team meeting and ongoing professional development and best practices in the mental health, disability and addictions field.

Disability Support Worker

Community Living Trust
06.2016 - 02.2019
  • Supporting adults and young people who have an intellectual disability in a residential setting 24/7 shifter roster who needs for behavioural support are complex and therefore require intensive levels of supervised residential and clinical support.
  • Worked closely and referred to outside agencies, who can provide additional support ,education, and vocational activities as part of persons independence and rehabilitation.
  • Developed strong interpersonal relationships with person, earning their trust and respect through consistent empathy, understanding and clear boundaries.
  • Kept detailed daily logs with care actions, persons behaviours, and incidents.
  • Communicated regularly with family members, team and management about a person's progress, addressing any concerns or questions promptly.
  • Attended and contributed to regular team meeting and ongoing professional development and best practices in the disability field.
  • Administered medications effectively for clients under strict supervision from healthcare professionals and guidelines of organisation, and following treatment plans as prescribed.
  • Maintained accurate records of client progress, reviewing support strategies as needed to maximize outcomes.
  • Transported persons to appointments and other social gatherings as part of their plan.


Project Worker

Blenheim Project CPD UK
10.2015 - 11.2015
  • Blenheimcdp is a leading charitable organisation that has provided support to young people, adults and their family members affected by drug and alcohol issues throughout many London boroughs in the UK.
  • The project I supported offered advice, help and support to young people aged 12-25 yrs old who are living with or are affected by drug and alcohol issues.
  • Documented person's progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Contributed and attended regular team meetings and professional development.

Family Keyworker

Education Futures Trust
11.2008 - 11.2013
  • The Excellence Cluster was an organisation that worked in partnership with 23 schools in the coastal town of Hastings and St Leonards on sea in East Sussex. Its aims were to support children, young people and families to raise aspirations, raise educational attainment and to work holistically with people to achieve their aims. The Excellence Cluster closed in December 2011.
  • In January 2012 Education Futures Trust was established with schools and partners in the Hastings and St Leonards areas to deliver a flexible, local service to schools and families.
  • Supported alongside families who were referred from Primary and High schools (11-18yrs old).
  • Worked autonomously and as part of a team across a number of schools in the local area where I held a caseload.
  • Built trustful relationships with family, teaching staff and other agencies.
  • Assess needs and strengths through various tools and strategies in order to implement short and ongoing strategies to ensure student and family success.
  • Facilitated group and face to face appointments with family and child in home, community and school setting. Delivered parenting, nurture,drama, art, Yr 6, transition, and family learning group/individual programs.
  • Worked effectively with other outside agencies such as CAMHS, debt management charities, drug and alcohol services and school nursing teams in order to act as single point of contact for the family.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.


Education

No Degree - Mental Health And Wellbeing Level 4

Careerforce National Certificate
Hamilton, NZ
01.2020

Postgraduate Diploma (NZQA Assessed Level 8) - Dramatherapy

Central School of Speech And Drama
London
07.2003

BTEC HND (NZQA Assessed Level 6) - Theatre Studies

Croydon College
Croydon
07.1996

Skills

Resilient, good humoured, patient and able to work under pressure

I am encouraging, and supporting to team members

Community Outreach

I am an enthusiastic, self-motivated, creative and committed individual who adopts a flexible and holistic approach when working with young people, adults and whanau members

Advocacy

Timeline

Recovery Facilitator

Healthcare NZ
02.2019 - Current

Disability Support Worker

Community Living Trust
06.2016 - 02.2019

Project Worker

Blenheim Project CPD UK
10.2015 - 11.2015

Family Keyworker

Education Futures Trust
11.2008 - 11.2013

No Degree - Mental Health And Wellbeing Level 4

Careerforce National Certificate

Postgraduate Diploma (NZQA Assessed Level 8) - Dramatherapy

Central School of Speech And Drama

BTEC HND (NZQA Assessed Level 6) - Theatre Studies

Croydon College

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Sheila Holland