Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shekinah Peneha

Auckland,New Zealand

Summary

Passionate and bubbly professional with a strong foundation in retail and a growing career in youth and community services, committed to empowering others and building positive environments

Overview

4
4
years of professional experience

Work History

Youth Care Worker

Tekaranga Charitable Trust
Auckland, AUK
06.2024 - Current
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.
  • Led weekly group therapy sessions focusing on topics such as anger management, coping strategies, relationship building, and self-esteem enhancement.

Hospitality Team Member

Taco Bell
Auckland Airport
08.2021 - 03.2024
  • Delivered exceptional customer service to visitors by leveraging extensive knowledge of products and creating a welcoming experience
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective customer satisfaction rates
  • Proved successful working within tight deadlines and fast-paced atmosphere while ensuring the health and safety of the company and customers

Check Out Operator

The Warehouse Group
Botany Downs, Auckland
05.2021 - 01.2022
  • Mentored new team members on POS system operation, customer service strategies and KPI sales goals
  • Monitored sales floor and merchandise displays for a presentable condition, taking corrective action such as restocking or reorganising products

Education

Certificate - Social Services

Unitech
Auckland, AUK

Certificate - Make-Up Artistry

Samala Robinson’s Academy
Auckland, AUK
05.2017

Skills

  • Sales Strategy and KPI familiarity
  • IT and Social Media proficiency
  • Community services coordination
  • Program Development

References

  • Maima Aukuso, Taco Bell, Airport Assistant Manager, 021 091 30185
  • Rizvan Tuitahi, Youth Facilitator for Te Karanga Charitable Trust, rizvan.tuitahi@gmail.com, 0211471347
  • Tracy Barns, Store Supervisor for The Warehouse Group, Takanini, 0284139517

Timeline

Youth Care Worker

Tekaranga Charitable Trust
06.2024 - Current

Hospitality Team Member

Taco Bell
08.2021 - 03.2024

Check Out Operator

The Warehouse Group
05.2021 - 01.2022

Certificate - Social Services

Unitech

Certificate - Make-Up Artistry

Samala Robinson’s Academy
Shekinah Peneha