Passionate and bubbly professional with a strong foundation in retail and a growing career in youth and community services, committed to empowering others and building positive environments
Overview
4
4
years of professional experience
Work History
Youth Care Worker
Tekaranga Charitable Trust
Auckland, AUK
06.2024 - Current
Improved communication skills among youths by encouraging group discussions and collaborative projects.
Assisted with daily living skills training, supporting self-sufficiency among program participants.
Led weekly group therapy sessions focusing on topics such as anger management, coping strategies, relationship building, and self-esteem enhancement.
Hospitality Team Member
Taco Bell
Auckland Airport
08.2021 - 03.2024
Delivered exceptional customer service to visitors by leveraging extensive knowledge of products and creating a welcoming experience
Collaborated with staff members to enhance customer service experience and exceed team goals through effective customer satisfaction rates
Proved successful working within tight deadlines and fast-paced atmosphere while ensuring the health and safety of the company and customers
Check Out Operator
The Warehouse Group
Botany Downs, Auckland
05.2021 - 01.2022
Mentored new team members on POS system operation, customer service strategies and KPI sales goals
Monitored sales floor and merchandise displays for a presentable condition, taking corrective action such as restocking or reorganising products