Shelby Andrew
Nelson,NSN
Summary
I am a versatile Administrator offering 5+ years of experience in administration, SAP, Xero and front desk reception. I am a hardworking, honest and respectful person, both in my work and communication, who thrives on organization and variety. I am looking for a supportive and balanced workplace environment to expand my current skills and experience.
Overview
8
8
years of professional experience
Work History
Administration
24/7 Plumbing & Drainage Ltd
04.2023 - Current
- Processing wages and time sheets through Xero.
- Using Xero to process invoice reconciliation and GST returns.
- Creating jobs in Fergus, entering times and assigning materials and fixtures to the appropriate job.
- Creating and sending invoices via Fergus to customers.
Customer Services/Receptionist
Viridian Glass Nelson
02.2018 - 01.2022
- Highly skilled with Microsoft Word, Excel, Outlook, Powerpoint
- Customer services, phone and email etiquette
- Taking customer orders and helping with any issues and queries
- Creating purchase orders, placing consumables and general administration stationery and receipting invoices
- Data Entry of glass orders
- Organising and scheduling glass orders being released to the factory.
Receptionist/Banker
Bunnings Nelson
06.2016 - 02.2018
- Minute/note taking in meetings
- Answering customer queries or redirecting to the appropriate person/department either via phone call or email
- Filing and book keeping, from payroll paperwork and personal files to stock transfer reconciling.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
NCEA Level 3 -
Waimea College
Richmond, Nelson12.2015
Skills
- Computer Literate I use a computer and different programs (SAP, Xero, Microsoft Word & Excel, etc) in both my every day and work life to a very high standard I do a lot of data entry and I am very quick at learning new programs and systems and I am a highly capable touch typist
- Customer Service and Relations Having vast experience as a receptionist and customer services representative, I enjoy helping customers and am highly experienced in dealing with individual requests face to face or via phone and email I also deal with customer issues and assist in finding a solution to any problems that may arise
- Teamwork I have worked in teams of both close knit and large numbers I am a very friendly and approachable person, with customers, co-workers and management I have excellent communication skills and I support my team where and when I can
- Organisation and Multitasking I have been given the responsibility of different tasks in the workplace and am trusted to get them done in full and on time, while also still completing my every day tasks I find this easy to do as I enjoy organising my workload and tasks I keep to my deadlines and keep cool under pressure
- Payroll I process all time sheets and the weekly wages through Fergus and Xero
Hobbies and Interests
- In true kiwi fashion, I enjoy fishing with my partner and daughter and on the occasion will go out hunting with them.
- My partner and I started up the motorsport club the Tasman Grass Kart Club Inc. which we still help out with behind the scenes and do some racing with along with our daughter.
- My partner and I are involved with speedway, he races a stockcar and I have had a few races myself. Our daughter loves to come along and watch as well, it's great to be able to be involved as a family.
References
- Shelley Furness, Property Action Limited. 027 434 1982
- Lynne Hackett, Viridian Glass Nelson. 027 395 9001
Timeline
Administration
24/7 Plumbing & Drainage Ltd
04.2023 - Current
Customer Services/Receptionist
Viridian Glass Nelson
02.2018 - 01.2022
Receptionist/Banker
Bunnings Nelson
06.2016 - 02.2018
NCEA Level 3 -
Waimea College
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