Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Shelby Van Deventer

Tauranga

Summary

I'm seeking a full-time position that offers professional challenges which will allow me to utilize and discover my interpersonal skills. I have excellent time management, accuracy, organized and am dependable to multi-task strongly with a positive attitude. I'm thirsty for growth in experience and knowledge and am willing to take on extra tasks that will allow this.

Overview

4
4
years of professional experience

Work History

Client Services Administrator

Findex
04.2022 - Current
  • Assist with training team members on company systems/software and processes to build productivity and working relationships.
  • Contributed to the Reception Phone Pool, being one of few in the country to answer client phone calls and tend to all enquiries.
  • Display quick action and professionally take care of clients visiting the office.
  • Correspond with clients through email, calls, and mail.
  • Assist staff with finalising Financial Accounts and document presentation for client meetings.
  • Prepare formal documents including Engagement Letters for onboarding new clients and Ethical Clearance Letters for those moving on.
  • Manage Partner expenses through company credit cards and arrange their flights.

Waitress/Bartender

The Good Home, Takanini
01.2020 - 12.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, shared specials, and took table orders.
  • Trained new waitstaff on proper customer service and quality bartending.
  • Helped efficiently plan table arrangements prior to busy shifts.


Education

No Degree -

Elim Christian College
Howick South, NZ

Skills

  • Customer Loyalty
  • Phone Inquiries
  • Staff Requests
  • Team Relationships
  • Corrective Actions
  • Customer Queries
  • Research
  • Daily Logs

Hobbies

Spending time with family and friends, nutrition, exercise, music and outdoors. 

Timeline

Client Services Administrator

Findex
04.2022 - Current

Waitress/Bartender

The Good Home, Takanini
01.2020 - 12.2021

No Degree -

Elim Christian College

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Shelby Van Deventer