Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheldon Holt

Lower Hutt,WGN

Summary

Focused Area Sales Manager offering over 5 years of experience in relationship building, account retention and profit channel growth, as building on the back of 4 years technical support experience doing Service based repairs and sales.

Hardworking and reliable with strong ability in technical expertise and customer relationships.

Known for strategic thinking abilities and problem-solving capabilities that contribute to successful contract execution.

Structured Contracts Administrator pursuing a professional role to apply experience of financial prowess and contract process knowledge. Well-versed in team leadership and contract phase management.

Overview

26
26
years of professional experience

Work History

Contracts Administrator

Evoke Projects Pty Ltd
Lower Hutt, Lisarow NSW Australia
09.2021 - Current
  • Resolved contract disputes between parties in a timely manner.
  • Developed standard system templates for various types of contracts within the task management system used within the organization.
  • Advised management regarding potential risks associated with proposed contracts.
  • Prepared documents necessary for completing transactions including purchase orders, invoices and delivery receipts.
  • Negotiated price adjustments when needed due to changes in scope or unforeseen circumstances.
  • Reviewed vendor performance against contracted services and products to ensure quality assurance standards were met.
  • Ensured that all required documentation was completed accurately prior to submitting proposals or contracts for approval.
  • Analyzed financial data related to existing contracts in order to identify areas of cost savings or improvement opportunities.
  • Obtained subcontractor pricing to develop key projects.
  • Administered contract change requests and resolution.
  • Reviewed details on incoming contracts and service agreements to keep pricing correct.
  • Oversaw changes and coordinated change orders and contract reviews.
  • Managed contract closeout process, resolving all issues prior to release of final payment.
  • Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
  • Gathered contractor quotes for careful review to determine best options for company.
  • Submitted project closeout documents in accordance with contract terms.
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, and forms control.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.

Business Development Manager

Merquip Ltd
Penrose, Auckland
04.2016 - 09.2021
  • Achieved near 100% client retention rate by ensuring exemplary and consistent service.
  • Identified and Cultivated relationships with Govt and Corporate Departments in the Facilities Management sector to develop effective business case based solutions for both individual building and nationwide supply and service contracts, from the supply of new fit-out appliances, to existing replacements and general servicing.
  • Contacted potential customers via telephone, email and in-person inquiries.
  • Prospected, identified and cultivated relationships with Architects and Hydraulic Engineers to promote product lines and solutions for their projects.
  • Provided training and product support for Service Agents and Facilities Maintenance Companies and Corporate in-house Facilities maintenance personnel.
  • Set up and negotiated successful contracts with customers.
  • Group Presentations to Architects, Hydraulic Engineers.

Technical Solutions Manager

Merquip Ltd
, Wellington
07.2012 - 04.2016
  • Refined existing managed services to oversee implementation lifecycle of clients drinking water systems, in a proactive manner, as working along with client's annual Capex budgets.
  • Developed and wrote technical documentation for products.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Provided training and product support for other members of sales team.
  • Negotiated tender and contract terms to meet both client and company needs.
  • Conferred with customers, architects, Facilities Management Companies and Hydraulic engineers to assess equipment needs and determine system requirements.
  • Attended company seminars to increase understanding and knowledge of products.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including logging jobs, quoting for repairs and replacements, timesheet and online job system updates.
  • Planned various product configurations to meet diverse customer needs.

Technician

Premi-Air Auto Air Conditioning
Alicetown, Lower Hutt
09.2003 - 07.2012
  • Performed diagnostics, troubleshooting and evaluations on all aspects of automotive air conditioning, from cars to trucks, buses and earth moving equipment.
  • Recommended corrective and preventive actions to boost product reliability by way of regular system servicing.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.

Parts Manager

AIM Equipment
Blacktown, Sydney NSW Australia
11.1998 - 08.2003
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Received, examined and reshelved returned parts.
  • Gathered pertinent information to place orders for Customers and Service division mechanics.
  • Performed pre-delivery assembly and testing of new lawn care machinery and power equipment on behalf of the Sales department.
  • Organized and updated stock system to optimize coverage for expected customer demands.
  • Monitored and adjusted inventory to minimize obsolescence.

Education

Dubbo Distance Education
Dubbo NSW Australia
11.1998

Richmond High School
Richmond NSW Australia
12.1993

Richmond Primary School
Richmond NSW
12.1992

Skills

  • Consultative and relationship selling
  • Territory and account management
  • Contract negotiation expertise
  • Cold calling
  • Tech Training and mentoring
  • Market and competitive analysis
  • Service-driven sales
  • Rapport and relationship building
  • Brand-building strategies
  • Key account development
  • Sales process
  • Working with Project Managers, Architects, Engineers, owners and other specialists
  • Responding to enquiries and resolving problems concerning contracts, services and projects
  • Advising senior management on matters requiring attention and implementing their decisions
  • Collecting and analysing data associated with projects undertaken, and reports on project outcomes
  • Assist with developing project budgets
  • Assist with supervising project documentation
  • Liaising with and developing and strengthening relationships with suppliers and clients

Timeline

Contracts Administrator

Evoke Projects Pty Ltd
09.2021 - Current

Business Development Manager

Merquip Ltd
04.2016 - 09.2021

Technical Solutions Manager

Merquip Ltd
07.2012 - 04.2016

Technician

Premi-Air Auto Air Conditioning
09.2003 - 07.2012

Parts Manager

AIM Equipment
11.1998 - 08.2003

Dubbo Distance Education

Richmond High School

Richmond Primary School

Similar Profiles

CREATE PROFILE
Sheldon Holt