Sheldon Moodley
Brooklyn,Wellington
Summary
Veteran young man offering 5+ years of sales and customer care experience. Decisive team leader and business manager with excellent attention to detail. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.
Overview
16
16
years of professional experience
Work History
Territory Manager
Downlow
Wellington, New Zealand
Current
- Designed impactful visual presentations to align with product promotion strategy.
- Developed and coordinated group training classes in alignment with company sales objectives.
- Maintained all sales records and complied with expense budgets.
- Directed and coordinated products, services and sales activities.
- Conducted market research to determine customer needs and preferences within the region.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Resolved customer complaints promptly and professionally.
- Determined price schedules and discount rates.
Territory Manager
Detail Garage
Florida, USA
09.2019 - 06.2023
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research to determine customer needs and preferences within the region.
- Established relationships with key customers, vendors, and distributors in the area.
- Analyzed sales data to identify trends and opportunities for growth.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Resolved customer complaints promptly and professionally.
- Monitored competitor activities in the region to ensure competitive advantage.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
Mechanical Fitter
AJ Mining and Industrial Supplies
Johannesburg, South Africa
04.2011 - 12.2018
- Installed and maintained mechanical components such as engines, pumps, valves, compressors and gearboxes.
- Inspected machinery for wear and tear to diagnose faults.
- Tested assembled equipment to ensure proper functioning.
- Assisted in the development of technical drawings and blueprints of assemblies and components.
- Fabricated spare parts from raw materials according to engineering instructions.
- Calibrated instruments used for measuring pressure, temperature, flow rate, ensuring accuracy of readings.
- Ensured that all safety regulations were followed during work activities.
- Provided technical support to other departments within the organization as needed.
- Maintained records of all repairs performed on machinery for future reference purposes.
- Sourced suitable suppliers for necessary spare parts at competitive prices.
- Monitored stock levels of spare parts regularly and ordered replacements when needed.
- Disassembled defective equipment for troubleshooting purposes before carrying out repair works.
Sales Manager
Aca Joe
Johannesburg, South Africa
01.2010 - 03.2011
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales
MTN
Johannesburg, South Africa
06.2007 - 01.2010
- Determined sales training needs by observing sales transactions, reviewing sales reports and receiving input from sales managers.
- Supported unit sales plans through pre-sales and post-sales technical consulting.
- Analyzed sales trends to maximize sales potential.
- Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
- Generated and submitted sales reports outlining sales volume, potential sales and area prospects.
- Tracked sales volume, potential sales, and client base expansion with periodic sales reports.
- Employed sales techniques to boost sales and services.
- Analyzed sales trends to forecast future sales volumes.
Education
N3 Fitting and Machining -
Orbit FET College
01.2007
Skills
- Project Management
- Sales Training
- Sales Presentations
- Inventory Management
- Procurement
- Lead Generation
- Business development and Planning
- Product and Service Sales
- Interpersonal and written communication
- Machinery repair
- Welding Techniques
- Industrial Manufacturing
- Blueprint Interpretation
- Electrical circuit testing
- Equipment Installation
- Quality Control and Assurance
- Component repair
- Parts Assembly
- Safety Procedures
sheldonmoodley@icloud.com
Languages
English
Timeline
Territory Manager
Downlow
Current
Territory Manager
Detail Garage
09.2019 - 06.2023
Mechanical Fitter
AJ Mining and Industrial Supplies
04.2011 - 12.2018
Sales Manager
Aca Joe
01.2010 - 03.2011
Sales
MTN
06.2007 - 01.2010
N3 Fitting and Machining -
Orbit FET College
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