Sheldon Rush
Oamaru,OTA
Summary
Dynamic service manager with proven success at Yamaha Oamaru, excelling in inventory management and customer relationship development. Skilled in business strategy and safety compliance, I foster team leadership to enhance operational efficiency and drive sales growth. Committed to delivering exceptional service while ensuring a safe and productive work environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Proprietor/Service Manager
Yamaha Oamaru
, Oamaru
05.2021 - Current
- Managed daily operations of Yamaha dealership to ensure smooth workflow.
- Oversaw inventory management and coordinated stock replenishment processes.
- Developed and maintained strong customer relationships through personalized service.
- Ensured compliance with safety regulations and operational standards at the dealership.
- Collaborated with suppliers to negotiate pricing and improve service delivery.
- Facilitated team meetings to discuss goals, challenges, and performance improvement initiatives.
- Developed and implemented business strategies to increase sales and profits.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
- Identified new markets for products and services to expand customer base.
- Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.
Service Technician
Rush Automotive
, Oamaru
08.1997 - 05.2021
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance services on various automotive systems and components.
- Assisted customers in understanding service recommendations and repair options.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Replaced worn parts, such as brakes and batteries, following industry standards.
- Conducted inspections for compliance with safety regulations and manufacturer guidelines.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Conducted service appointments to diagnose and fix problems.
- Inspected equipment for proper operation and safety hazards prior to use.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Tested repaired items to ensure functionality before returning them to customers.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Set up and operated mechanical and manual tools and equipment.
- Adhered to quality assurance procedures during every stage of the service process.
- Assembled components into complete systems following blueprints or other instructions.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
Service Technician
Christchurch City L.M.VD
City, Christchurch
01.1996 - 07.1997
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance services on various automotive systems and components.
- Assisted customers in understanding service recommendations and repair options.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Replaced worn parts, such as brakes and batteries, following industry standards.
- Conducted inspections for compliance with safety regulations and manufacturer guidelines.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Conducted service appointments to diagnose and fix problems.
- Inspected equipment for proper operation and safety hazards prior to use.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Tested repaired items to ensure functionality before returning them to customers.
- Set up and operated mechanical and manual tools and equipment.
- Adhered to quality assurance procedures during every stage of the service process.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Repaired engines, transmissions, and electrical systems efficiently.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Attended technical training courses when available to increase knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Operated a variety of shop equipment safely and efficiently.
- Inspected vehicle engines and other components to identify potential issues.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed drive ability tests on vehicles after repairs were completed.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Communicated service recommendations clearly to customers and colleagues.
- Maintained a clean working environment at all times.
- Ensured compliance with safety regulations during all service operations.
- Performed preventative maintenance on various vehicle models and makes.
- Evaluated, repaired and aligned vehicle suspensions.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Adjusted headlights for proper alignment per customer request.
- Welded, soldered and fabricated parts to complete skilled services.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Automotive Technician
North Otago Motor Group Ltd.
, Oamaru
01.1993 - 01.1996
- Diagnosed vehicle issues using advanced diagnostic equipment.
Education
High School Diploma -
Waitaki Boys High School
Oamaru, NZ11-1998
Advanced Grade Cert. in Automotive Engineering.
Christchurch Polytechnic
Christchurch, NZ11-1996
Automotive Engineering
NZ Open Polytechnic
New Lynn, NZ12-1995
Skills
- Inventory management
- Customer relationship management
- Business strategy development
- Safety compliance
- Team leadership
- Vehicle inspection
Affiliations
- Building, maintaining and racing Classic Cars.
- Golf.
- Reading.
- Cycling.
- Dirt Bike Racing.
Certification
- Class 1, Full Car.
- Class 6, Motorcycle.
- Class F, Forklift.
Timeline
Proprietor/Service Manager
Yamaha Oamaru
05.2021 - Current
Service Technician
Rush Automotive
08.1997 - 05.2021
Service Technician
Christchurch City L.M.VD
01.1996 - 07.1997
Automotive Technician
North Otago Motor Group Ltd.
01.1993 - 01.1996
High School Diploma -
Waitaki Boys High School
Advanced Grade Cert. in Automotive Engineering.
Christchurch Polytechnic
Automotive Engineering
NZ Open Polytechnic