Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sheldon Rush

Oamaru,OTA

Summary

Dynamic service manager with proven success at Yamaha Oamaru, excelling in inventory management and customer relationship development. Skilled in business strategy and safety compliance, I foster team leadership to enhance operational efficiency and drive sales growth. Committed to delivering exceptional service while ensuring a safe and productive work environment.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Proprietor/Service Manager

Yamaha Oamaru
, Oamaru
05.2021 - Current
  • Managed daily operations of Yamaha dealership to ensure smooth workflow.
  • Oversaw inventory management and coordinated stock replenishment processes.
  • Developed and maintained strong customer relationships through personalized service.
  • Ensured compliance with safety regulations and operational standards at the dealership.
  • Collaborated with suppliers to negotiate pricing and improve service delivery.
  • Facilitated team meetings to discuss goals, challenges, and performance improvement initiatives.
  • Developed and implemented business strategies to increase sales and profits.
  • Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
  • Identified new markets for products and services to expand customer base.
  • Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.

Service Technician

Rush Automotive
, Oamaru
08.1997 - 05.2021
  • Diagnosed vehicle issues using advanced diagnostic tools and software.
  • Performed routine maintenance services on various automotive systems and components.
  • Assisted customers in understanding service recommendations and repair options.
  • Collaborated with team members to ensure efficient workflow and service delivery.
  • Maintained a clean and organized workspace to promote safety and efficiency.
  • Replaced worn parts, such as brakes and batteries, following industry standards.
  • Conducted inspections for compliance with safety regulations and manufacturer guidelines.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Performed onsite repair of equipment at customer locations.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Conducted service appointments to diagnose and fix problems.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Examined previously completed work for accuracy.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Maintained certifications and completed training on systems and components.
  • Installed new systems according to manufacturer specifications.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Set up and operated mechanical and manual tools and equipment.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Assembled components into complete systems following blueprints or other instructions.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.

Service Technician

Christchurch City L.M.VD
City, Christchurch
01.1996 - 07.1997
  • Diagnosed vehicle issues using advanced diagnostic tools and software.
  • Performed routine maintenance services on various automotive systems and components.
  • Assisted customers in understanding service recommendations and repair options.
  • Maintained a clean and organized workspace to promote safety and efficiency.
  • Replaced worn parts, such as brakes and batteries, following industry standards.
  • Conducted inspections for compliance with safety regulations and manufacturer guidelines.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Conducted service appointments to diagnose and fix problems.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Examined previously completed work for accuracy.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Maintained certifications and completed training on systems and components.
  • Installed new systems according to manufacturer specifications.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Set up and operated mechanical and manual tools and equipment.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.
  • Installed new components or replaced defective parts to restore functionality.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Repaired engines, transmissions, and electrical systems efficiently.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Attended technical training courses when available to increase knowledge base.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Operated a variety of shop equipment safely and efficiently.
  • Inspected vehicle engines and other components to identify potential issues.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Communicated service recommendations clearly to customers and colleagues.
  • Maintained a clean working environment at all times.
  • Ensured compliance with safety regulations during all service operations.
  • Performed preventative maintenance on various vehicle models and makes.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Adjusted headlights for proper alignment per customer request.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Conducted test drives before and after repair services.
  • Reviewed work orders and discussed with supervisors.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Repaired, replaced and adjusted brakes.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.

Automotive Technician

North Otago Motor Group Ltd.
, Oamaru
01.1993 - 01.1996
  • Diagnosed vehicle issues using advanced diagnostic equipment.

Education

High School Diploma -

Waitaki Boys High School
Oamaru, NZ
11-1998

Advanced Grade Cert. in Automotive Engineering.

Christchurch Polytechnic
Christchurch, NZ
11-1996

Automotive Engineering

NZ Open Polytechnic
New Lynn, NZ
12-1995

Skills

  • Inventory management
  • Customer relationship management
  • Business strategy development
  • Safety compliance
  • Team leadership
  • Vehicle inspection

Affiliations

  • Building, maintaining and racing Classic Cars.
  • Golf.
  • Reading.
  • Cycling.
  • Dirt Bike Racing.

Certification

  • Class 1, Full Car.
  • Class 6, Motorcycle.
  • Class F, Forklift.

Timeline

Proprietor/Service Manager

Yamaha Oamaru
05.2021 - Current

Service Technician

Rush Automotive
08.1997 - 05.2021

Service Technician

Christchurch City L.M.VD
01.1996 - 07.1997

Automotive Technician

North Otago Motor Group Ltd.
01.1993 - 01.1996

High School Diploma -

Waitaki Boys High School

Advanced Grade Cert. in Automotive Engineering.

Christchurch Polytechnic

Automotive Engineering

NZ Open Polytechnic

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Sheldon Rush