Shelley Ratusau
Auckland,New Zealand
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Possesses a positive attitude and is eager to secure the full time position, bringing a strong willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Postie Plus
Papakura
11.2020 - 02.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Baker
Pak n save
Clendon
05.2020 - 08.2020
- Baked fresh bread and pastries for supermarket
- Baking, icing and decorating cakes for customer orders as well as for display. Producing other bakery specific products as required such as scones, muffins, pies, pizzas, cookies, brownies etc,
- Designed appealing product displays to maintain unique presentation.
- Prepared frozen products for baking
- Met with customers to discuss needed bakery items and take orders.
- Organized store by returning merchandise to proper areas and restocked displays.
- Receiving inwards goods.
Store Manager
Shake Shed & Co
Manukau
04.2019 - 08.2019
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Cook
Pacific Advance Senior School
Otahuhu
11.2016 - 01.2018
- Assisted head chef by chopping and preparing cooking ingredients.
- Prepared food for service based on daily specials and chef's needs.
- Developed variety of menu items to cater to customers with food allergies and diet restrictions.
- Replenished items to maintain stock availability.
Education
High School Diploma -
Manurewa High School
ManurewaDiploma in Baking & Patisserie - Baking And Pastry Arts
Manukau Institute of Technology
Otara09.2016
Skills
- Friendly, Positive, Can do attitude
- Organizational Skills
- Work well under pressure
- Attention to Detail
- Honest and Dependable
- Cash Handling Accuracy
- Stock replenishment
- Reliability and punctuality
- Customer Assistance
- Store Organization
- Display Setup
- Order Taking
- Quality Assurance
References
Name: Judith Bolea
Occupation: Cotton On Adults Department Manager Supa Centre
Contact: +64 21 581 682
Name: Michelle Robinson
Occupation: Postie Plus E-commerce Operations Contact: +64 21 971 687
Timeline
Retail Assistant
Postie Plus
11.2020 - 02.2021
Baker
Pak n save
05.2020 - 08.2020
Store Manager
Shake Shed & Co
04.2019 - 08.2019
Assistant Cook
Pacific Advance Senior School
11.2016 - 01.2018
High School Diploma -
Manurewa High School
Diploma in Baking & Patisserie - Baking And Pastry Arts
Manukau Institute of Technology