Summary
Overview
Work History
Education
Skills
Certification
Languages
Referees
Custom
Timeline
Generic

Shenagh Jones

Waipukurau,Hawke's Bay

Summary

I am a compassionate Health Care Assistant with a desire to provide quality patient care, including assistance with daily living activities and assist in medical support where appropriate.

My strengths are patient communication, health education, and maintaining a safe environment for standard and high need residents.

In previous roles I have become an effective team member and demonstrated the benefits of making connections with residents. These include: uplifting patient morale, and streamlining my work procedures for efficiency.

I am looking forward to being of more service within the medical assistance to residents with future training.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Health Care Assistant - Training

Mt Herbert House
, Waipukurau
03.2025 - Current
  • Helped feed residents who are unable to feed themselves due to disability or illness.
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.
  • Answered call lights promptly and responded to patient requests in a timely manner.
  • Interacted positively with family members of patients while delivering compassionate care.
  • Maintained a clean work environment by following infection control policies and procedures.
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.
  • Provided physical support to assist patients with bathing, dressing and toileting.

Baker

Countdown Supermarket
Waipukurau
04.2016 - 05.2017
  • Prepared dough for a variety of bakery items such as breads, savory rolls, cakes and muffins.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.

Other Departments: Night-fill & Grocery team member, Perishables, Frozen Food & Checkouts

Cook

Zinc Café & Restaurant
02.2014 - 04.2014
  • Company Overview: Restaurant, Café Menu, Hospital Meals and Meals on Wheels
  • Restaurant, Café Menu, Hospital Meals and Meals on Wheels

Cook

Whanganui Hospital
, Waipukurau
10.2013 - 04.2014
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Made meals in accordance with company standards and Special Dietary requirements.
  • Barista: Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided food service to high volume of staff and customers.
  • Meals on Wheels: Prepared and cooked Meals-on-Wheels requirements.

Commis Chef TRAINING

The Filter Room
Taradale
05.2012 - 06.2012
  • Prepared and cooked food items according to recipes, portioning, and presentation specifications.
  • Ensured proper storage of food items at correct temperature according to health code standards.

Cook & Hostess

Farmworks Limited
Mystery Creek, Hamilton
06.2010 - 06.2012
  • Duties include: Menu planning, preparing meals and cooking for staff and business clients
  • Serving meals to staff and guests.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Commis Chef -TRAINING

The Gin Trap
Napier
02.2012 - 05.2012
  • Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.
  • Cleaned and sanitized work areas, utensils, and equipment used for cooking.
  • Assisted higher-level chefs in the preparation of more complex dishes.

Mercedes Wine Awards

VOLUNTARY
05.2011 - 05.2012
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Commis Chef

Breakers Restaurant
Napier
03.2011 - 04.2012
  • Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.

F.A.W.C Chef Assistant (Food and Wine Classic)

VOLUNTARY
03.2011 - 03.2012
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Ensured compliance with health and safety regulations at all times.

The Long Lunch

VOLUNTARY
02.2012 - 02.2012
  • Served meals to guests in a friendly and courteous manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Commis Chef TRAINING

Breakers Restaurant
Waipukurau
01.2011 - 04.2011
  • Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.
  • Cleaned and sanitized work areas, utensils, and equipment used for cooking.

A&P Wine Awards

VOLUNTARY
04.2011 - 04.2011
  • Carried out all food service requests promptly and courteously.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.

Wine Awards Commis Chef VOLUNTARY

The Old Church
, Taradale- Napier
03.2011 - 03.2011
  • Assisted higher-level chefs in the preparation of more complex dishes.
  • Adhered to established standards for product presentations, flavor profiles, and plate design set forth by Head Chef.
  • Ensured all food was stored properly in accordance with safety regulations.

Commis Chef

Duke of Edinburgh
Porangahau
01.2011 - 01.2011
  • Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.
  • Ensured all food was stored properly in accordance with safety regulations.

Stall Assistant

Southern Cross Promotions
Whanganui
11.2010 - 11.2010
  • Duties included: Food preparation on a sales stall
  • Cleaning and dish washing
  • Maintain excellent hygiene

Food Preparation Assistant

Massey University
, Palmerston North
11.2010 - 11.2010
  • Food preparation and serving
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Keep function area clean and tidy

Dessert Chef & Kitchen Hand

Nero Restaurant & Bar
Palmerston North
06.2010 - 10.2010
  • Duties included: Dessert chef and training of new kitchen staff
  • Plating desserts, baking and assembling cheese boards
  • Reporting of stock levels
  • Cleaning kitchen – code of compliance

Retail Sales Assistant

Wesley Vintage
Palmerston North
01.2010 - 07.2010
  • Duties included: Customer service, cash handling and balancing the till
  • Restocking and merchandising
  • Sole charge and opening and closing the business

Education

Health Care Assistant

Whangaitia Cadetship
Hawkes Bay, NZ
04-2025

Literacy And Numeracy Level 2

Career Force
Hawke's Bay, NZ
04-2025

Dementia Workshop For Professional Carers

Te Whatu Ora
Health New Zealand
03-2025

Diploma in Professional Chef Practice (L4 & L5)

Eastern Institute of Technology
Hawke's Bay, NZ
06-2012

Professional Cookery Level 3

UCOL - Universal College of Learning
Palmerston North, NZ
11-2010

Certificate in Baking & Pastry

UCOL- Universal College of Learning
Palmerston North, NZ
06-2010

Food Safety Unit 168

NZQA
New Zealand
11-2013

Food Hygiene Safety Unit 167

NZQA
New Zealand
04-2010

Basic First Aid Certificate

Red Cross
New Zealand
05-2010

Bachelor of Health Science - 2 Years

Massey University
Palmerston North
01-2009

Business Marketing And Communication Studies

Massey University
Palmerston North, NZ
01-2006

Bachelor of Business Studies Marketing- 2 Years

Eastern Institute of Technology
Hawke's Bay, NZ
01-2005

Certificate in Management

Eastern Institute of Technology
Hawke's Bay, NZ
11-2004

Bachelor in Computer Systems - Multimedia

Eastern Institute of Technology
Hawke's Bay, NZ
11-2003

Certificate in Business Computing

Eastern Institute of Technology
Hawke's Bay, NZ
11-1998

Certificate in Information Technology

Eastern Institute of Technology
Hawke's Bay, NZ
11-1997

Certificate in Hospitality, Gambling Certification

Imperial Hospitality
Sunshine Coast Australia
06-1996

Certificate in Fashion Textile Desigh

Whanganui Polytechnic (UCOL)
Whanganui
01-1995

Skills

  • Compassionate Patient Care
  • Food Safety Standards Knowledge
  • Meal Planning and Preparation
  • Interpersonal Communication
  • Efficient Time Management
  • Customer Engagement and Client Support

Certification

  • Full Drivers Licence, NZ

Languages

Maori
Elementary

Referees

Anna Harvey - Team Leader

  • Whangaitia Cadetship Program
  • 027 393 8979
  • Anna.Harvey@hbdhb.govt.nz

Custom

Dale Simi - Team Leader

  • Whangaitia Cadetship Program
  • 0272853492
  • Dale Simi Dale.Simi@hbdhb.govt.nz

Timeline

Health Care Assistant - Training

Mt Herbert House
03.2025 - Current

Baker

Countdown Supermarket
04.2016 - 05.2017

Cook

Zinc Café & Restaurant
02.2014 - 04.2014

Cook

Whanganui Hospital
10.2013 - 04.2014

Commis Chef TRAINING

The Filter Room
05.2012 - 06.2012

Commis Chef -TRAINING

The Gin Trap
02.2012 - 05.2012

The Long Lunch

VOLUNTARY
02.2012 - 02.2012

Mercedes Wine Awards

VOLUNTARY
05.2011 - 05.2012

A&P Wine Awards

VOLUNTARY
04.2011 - 04.2011

Commis Chef

Breakers Restaurant
03.2011 - 04.2012

F.A.W.C Chef Assistant (Food and Wine Classic)

VOLUNTARY
03.2011 - 03.2012

Wine Awards Commis Chef VOLUNTARY

The Old Church
03.2011 - 03.2011

Commis Chef TRAINING

Breakers Restaurant
01.2011 - 04.2011

Commis Chef

Duke of Edinburgh
01.2011 - 01.2011

Stall Assistant

Southern Cross Promotions
11.2010 - 11.2010

Food Preparation Assistant

Massey University
11.2010 - 11.2010

Cook & Hostess

Farmworks Limited
06.2010 - 06.2012

Dessert Chef & Kitchen Hand

Nero Restaurant & Bar
06.2010 - 10.2010

Retail Sales Assistant

Wesley Vintage
01.2010 - 07.2010

Health Care Assistant

Whangaitia Cadetship

Literacy And Numeracy Level 2

Career Force

Dementia Workshop For Professional Carers

Te Whatu Ora

Diploma in Professional Chef Practice (L4 & L5)

Eastern Institute of Technology

Professional Cookery Level 3

UCOL - Universal College of Learning

Certificate in Baking & Pastry

UCOL- Universal College of Learning

Food Safety Unit 168

NZQA

Food Hygiene Safety Unit 167

NZQA

Basic First Aid Certificate

Red Cross

Bachelor of Health Science - 2 Years

Massey University

Business Marketing And Communication Studies

Massey University

Bachelor of Business Studies Marketing- 2 Years

Eastern Institute of Technology

Certificate in Management

Eastern Institute of Technology

Bachelor in Computer Systems - Multimedia

Eastern Institute of Technology

Certificate in Business Computing

Eastern Institute of Technology

Certificate in Information Technology

Eastern Institute of Technology

Certificate in Hospitality, Gambling Certification

Imperial Hospitality

Certificate in Fashion Textile Desigh

Whanganui Polytechnic (UCOL)
Shenagh Jones