Sheree Hayward

• Completed daily cold calling and outreach to build sales pipeline.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Troubleshot problems for callers and helped independently resolve common issues.
• Recorded contact information of customers and potential customers in internal database.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Answered calls, took messages, and transferred calls to correct individuals.
• Built relationships with customers using strong persuasion and active listening skills.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Followed up with customers to solicit further sales.
• Qualified leads and set up customer appointments for outside sales team.
• Completed daily and weekly sales reporting using assigned tools.
• Recorded and updated customer information in online systems.
• Asked pertinent questions to understand customer requirements.
• Called prospective customers in designated market area to qualify leads.
• Generated leads and established relationships with potential customers through outbound telephone calls.
• Set up appointments with interested customers according to schedule availability.
• Utilized sales techniques to build customer interest and close sales.
• Educated customers on product and service benefits, explaining features and answering questions.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Documented customer interactions and transactions, maintaining accurate records of all dealings.
• Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
• Observed and learned changing customer requirements and adapted sales strategies as needed.
• Collaborated with marketing teams to develop and execute promotional strategies.
• Completed daily cold calling and outreach to build sales pipeline
• Answered questions about company offerings with knowledgeable responses about products and services
• Answered inbound telephone calls from interested customers to persuasively discuss offerings
• Answered calls, took messages, and transferred calls to correct individuals

I am part-time sales consultant contracted to attend qualified leads and referrals. Securing clients to Medical Alarm service agreements. Promoting company's mission, vision and values. I have above average sales. To succeed in this role you need empathy with elderly and the vulnerable, I am capable of working alone with good written and oral communication skills. Self motivated with a high level of initiative and motivation and enthusiasm and passion for what I do. I have a good level of computer literacy and use a CRM system daily.

I have great passion for this product so jumped at the chance to buy the Citrus Based Cleaner company when the opportunity arose.

I have seen many changes over the years especially after the Christchurch earthquakes which required a restructure to business. I discovered that I am able to adjust to change, multi-task and respond well to working under pressure . My daily duties include, accounting, processing orders, marketing and sales, telesales, customer service enquiries, packaging, general office duties, building and maintaining good relationships with suppliers.

• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Established strong customer relationships through excellent communication and attentive service.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.

I was a door to door salesperson marketing Citrus Based Cleaner to local businesses and the rural community. I achieved high standards of sales and was promoted to Manager then General Manager and was managing 30 door to door sales reps around New Zealand. Every morning I was responsible for conducting motivational meetings for our sales people as well as 4 managers who reported directly to me. I loved this role as my passion is to see people grow and develop and be able to achieve their goals. I am very self-motivated, capable of multi-tasking as I was responsible for achieving my own sales targets and also making sure my team achieved high daily and weekly sales. I still to this day have regular contact with many of the staff who worked for me, they love to keep in touch and let me know what is happening in their lives.