Sheridan Stevens

In this role, I am responsible for the day-to-day running of our Independent Living Retirement Village, comprising 86 apartments in two separate buildings and 7 villas, at any time, approximately.. 110 – 120 residents.

• Ensured comfort and satisfaction of approximately 110 to 120 residents in Independent Living Retirement Village.
• Facilitated resident participation in village life through needs assessments and referrals to support services.
• Coordinated with residents, Whanau, and external health providers to promote independent living.
• Supervised daily operations of village matters, providing timely and accurate reports.
• Managed sales processes for new and resale villas and apartments, advising on financial implications of Occupational Rights Agreement.
• Collaborated with management and contractors to ensure timely completion of refurbishments and maintenance with minimal disruption.

In April 2020 when the country went into lockdown, I was employed via Randstad to be the Communications Coordinator at Whitby Care Home. Following this, I became a casual Financial Administrator between the 3 facilities and took up the position of Activities Coordinator at Fergusson in September 2020. Duties included but were not limited to:

• Managed four part-time staff across seven days to maintain operational consistency.
• Planned monthly activities in advance to ensure effective program delivery.
• Developed stimulating and holistic activity programs based on resident needs and limitations.
• Performed administrative duties to support organisational efficiency.
• Liaised with DHBs, social workers, and external agencies for resource coordination.
• Oversaw Day Resident program management to enhance resident engagement.
• Executed range of daily duties to improve quality of life for residents and staff.

In choosing to become a temp reliever, I had the privilege of engaging with many different people, but also the flexibility to only apply for roles I was passionate about, and have the ability to be available for any start time required.

Teaching Experience.

Term 1 2016 - June 2019 - Oxford Crescent School, Upper Hutt

• Year 4-5 class

• Single Cell environment

• Modern Learning change over in 2017

• Year 4 students in 2018 changing to Year 5-6 Students

• Building of strong relationships with students, colleagues and our community

• Working with challenging students and families

Term 3 2014-Term 4 2015 - Full-time relieving / managing school holiday programmes

• Full time relieving at Private school and several others

• Managed a holiday programme organised by Education Personnel

• Organising of daily events and schedules

• Management of staff members

Term 3 2013 – Term 3 2014 – Rangikura School, Ascot Park, Porirua

• Year 2-3 classes

• Single Cell environment

• Building strong relationships with students, parents and the community

• Working with challenging families and students, including liaison with the school’s Ministry appointed Social Worker

• Administration support and full office management responsibilities

• Business representation on IT Business Management Forum, involving contribution to special projects and representing Crown Forestry’s interests

• Business representation on the Operations Working Group forum, representing Crown Forestry’s interests in all Ministry policy and guidelines decisions

• Responsibility for reporting; monthly, quarterly, bi-annually and annually to internal and external stakeholders

Technology Services Training Team Leader / Senior Training and Service Analyst:

• Acted as 2IC to ICT Customer Services Manager, assuming full responsibilities during absence.
• Managed one full-time staff member and up to eight contract resources for various projects.
• Consulted with internal Programme Management Office, advising business analysts and project managers on customer requirements.
• Led project management for Communications and Training stream in nationwide infrastructure upgrade.