Sheron Telies

• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Assisted guests with making food and beverage selections.
• Served food and beverages to patrons and confirmed complete orders.

• Reviewed patient records and assigned accurate codes for diagnoses and procedures.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Educated healthcare staff on coding standards and changes in coding guidelines.
• Validated accuracy of diagnosis codes as well as modifiers used on claims before final submission to payer and insurance companies.
• Performed quality assurance checks on coded data.
• Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
• Maintained high accuracy rate on daily production of completed reviews.
• Mentored junior team members and managed employee relationships.

Interned across various departments, including Biochemistry and Clinical Pathology.

• Gained exposure to CLIA (Chemiluminescence Immunoassay) procedures.
• Assisted in microbiology tasks to support laboratory operations.
• Participated in serology testing for diagnostic evaluations.
• Contributed to hematology assessments for patient care.

• Collaborated with other healthcare professionals to ensure safe and effective use of medications.
• Assisted customers with questions about over-the-counter medications usage and dosages.
• Counseled patients on appropriate use of over-the-counter and prescription medications.
• Performed administrative duties such as ordering supplies, maintaining inventories, preparing reports.
• Billing patient for their medical bills.