Sheryl Carale
Frankton,Queenstown
Summary
Dedicated Room Attendant with expertise in upholding cleanliness standards and enhancing guest satisfaction. Collaborates effectively with team members to create welcoming environments and improve overall guest experiences. Committed to delivering exceptional service through attention to detail and strong teamwork.
Overview
11
11
years of professional experience
Work History
Room Attendant
Copthorne Hotel & Apartments Queenstown Lakeview
Frankton, Queenstown
07.2024 - Current
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Ensured guest rooms met high cleanliness standards through thorough cleaning.
- Restocked supplies and amenities in rooms and common areas to enhance guest experience.
- Reported maintenance issues promptly to ensure guest comfort and safety.
- Followed safety procedures for handling cleaning chemicals and equipment.
- Collaborated with housekeeping team to ensure smooth operations during shifts.
- Delivered friendly service while preparing rooms, fostering positive guest interactions.
Deli Assistant
Packnsave Supermarket
Frankton, Queenstown
04.2024 - 07.2024
- Prepared deli items by slicing meats and cheeses to customer specifications.
- Assisted customers in selecting deli products and provided recommendations.
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
- Responded to customer inquiries regarding ingredients and product information.
- Maintained cleanliness of the deli counter and surrounding areas daily.
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Managed inventory levels by monitoring stock and restocking as needed.
- Wrapped and labeled products accurately for display in the refrigerated cases.
- Checked expiration dates on all deli products to ensure quality control.
- Rotated stock on shelves throughout the day to ensure freshness of product.
- Collaborated with team members to ensure efficient service during peak hours.
Admin Assistant/Data Entry Operator
Material Lab
Dubai, United Arab Emirates
05.2015 - 10.2021
- Assisted with data entry and maintained accurate records in company software.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Identified, corrected, and reported data entry errors.
- Collaborate with team members to streamline data entry workflows and processes.
- Assist in training new staff on data entry procedures and software usage.
- Trained new administrative staff on office procedures and software systems thoroughly.
- Supported team projects by organizing resources and facilitating discussions efficiently.
- Communicated with clients to address inquiries and provide information promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized paper documents into digital filing system for easy access.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintain organized records of materials and their specifications in databases.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Performed basic administrative duties such as filing, copying, scanning.
- Managed workflow processes related to document management tasks efficiently.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Prepared detailed client quotations using LIMS software to ensure clarity and precision.
Education
Some College (No Degree) - Bachelor of Secondary Education
Bicol University Tabaco Campus
PhillipinesSkills
- Housekeeping standards
- Cleaning protocols
- Chemical safety
- Maintenance reporting
- Supply management
- Customer service orientation
- Data entry
- Record management
- Office administration
- Customer service
- Time management
- Attention to detail
- Workflow optimization
- Team collaboration
- Document organization
- Clerical support
- Email management
- Microsoft Excel
- Document processing
- Filing and data archiving
- Document scanning
- Confidentiality maintenance
- Accuracy and attention to detail
- Word processing
Languages
English
Professional
Tagalog
Professional
Websites
Visa
- Resident Visa
References
References available upon request.
Timeline
Room Attendant
Copthorne Hotel & Apartments Queenstown Lakeview
07.2024 - Current
Deli Assistant
Packnsave Supermarket
04.2024 - 07.2024
Admin Assistant/Data Entry Operator
Material Lab
05.2015 - 10.2021
Some College (No Degree) - Bachelor of Secondary Education
Bicol University Tabaco Campus