Sheryle Barham

Work in a large wholesale nursery planting of crops and crop maintenance including fertilising, pest reporting and management.

Working with a automatic potting Robot and potting machine to keep it functioning on its set tasks

Maintaining appropriate potting and production records, keeping records of soil mixture, planting etc

Use of different machinery.

• Managed accounts payable and receivable processes to ensure timely payments and accurate financial reporting.
• Streamlined invoice processing to enhance efficiency and reduce discrepancies in financial records.
• Coordinated with project managers to track budget allocations and expenditures for construction projects.
• Reduced operational costs with thorough budget management and expense tracking.
• Optimized workflow processes to increase overall department productivity, identifying bottlenecks and implementing solutions.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Manage shifts un locking and opening up the company each morning

managing the tills to the end of shift liaise with customers, working with contractors on site, organising staff.

• Supported inventory management by restocking supplies and monitoring stock levels during busy shifts.
• Collaborated with team members to streamline service processes, improving overall workflow efficiency.

• Provided exceptional customer service, addressing inquiries and concerns effectively.
• Coordinated service appointments, optimizing technician schedules for maximum efficiency.
• Facilitated communication between customers and technicians, ensuring accurate information flow.
• Assisted in diagnosing vehicle issues, recommending appropriate services based on customer needs.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Enhanced customer satisfaction by providing timely and accurate service recommendations.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Met customer call guidelines for service levels, handle time and productivity.
• Regular cold calling

• Coordinated office operations to enhance workflow efficiency and support team objectives.
• Managed scheduling and logistics for meetings, ensuring optimal use of executive time.
• Streamlined document management processes, improving accessibility and organization of records.
• Oversaw inventory management, maintaining accurate supply levels to support daily operations.
• Trained new staff on office protocols and software systems, fostering a collaborative work environment.