SHIBU JACOB
Family Garden Centre
38 Cabourne Drive, Glenview, Hamilton,Waikato
12
years of professional experience
Dynamic manager with a proven track record at Family Garden Centre, excelling in customer service and team leadership. Achieved efficient operations through strategic stock management and effective staff coordination, enhancing customer satisfaction. Skilled in marketing and clear communication, fostering strong relationships to drive business success.
Work History
Manager (Own Business)
4 Years 3 Months- Supervised daily garden centre operations, ensuring smooth customer flow and consistent service standards.
- Coordinated plant, garden supplies, and seasonal merchandising to maintain attractive, organized displays.
- Scheduled and supported staff coverage, balancing workloads across sales, nursery, and yard areas.
- Monitored stock levels, placed replenishment orders, and reduced gaps in high-demand product ranges.
Hospital Attendant
6 Years- Transported patients safely between wards, imaging, and treatment areas, maintaining comfort and dignity.
- Assisted nursing staff with repositioning, transfers, and mobility support using safe manual handling practices.
- Delivered meals, linens, and supplies to patient areas while maintaining clean, organized workspaces.
- Cleared discharge rooms promptly, supporting bed turnaround and readiness for incoming admissions.
- Collected and delivered specimens, documents, and equipment accurately across clinical departments.
- Cleaned and sanitized patient transport equipment, trolleys, and high-touch surfaces to support infection control.
- Responded quickly to porter requests, prioritizing urgent movements and maintaining efficient ward flow.
- Supported patients and visitors with directions, assistance, and courteous service throughout hospital areas.
- Transported patients safely between various departments, ensuring timely appointments and procedures.
- Assisted nursing staff with daily tasks for efficient workflow and improved patient satisfaction.
Education
Bachelor in Commerce
Level 4 Support Worker
Skills
Customer service
Team leadership
Time management
Decision-making
Relationship building
Marketing
Emergency response
Clear communication
Teamwork and collaboration
Positive attitude
Active listening
Timeline
Manager (Own Business)
Family Garden Centre
07.2022 - CurrentRead More
Hospital Attendant
Waikato District Health Board
03.2015 - 03.2021Read More
Mahatma Gandhi University
Bachelor in Commerce
Read More
Mahitai Trust
Level 4 Support Worker
Read More
Interests
Gardening
Customer service
Reading books