SHILPA VIJAYAN
Auckland,AUK
Summary
Motivated Assistant Accountant focused on maintaining accurate, compliant records and controls. Responsive to dynamic operating conditions. Detail-oriented and methodical with excellent mathematical skills, GAAP expertise and IFRS knowledge. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Customer Relationship Officer
Peters Rice Mill
Angamaly, Ernakulam
03.2024 - 07.2024
- Maintained detailed records of customer interactions, transactions, comments, and complaints.
- Analyzed data from customer surveys to identify trends in customer needs and preferences.
- Responded promptly to all incoming calls, emails, letters, or other communications from customers.
- Analyzed customer feedback to recommend product or service enhancements.
Accountant
Caminfratech
Angamaly, Ernakulam
06.2023 - 03.2024
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Monitored collections activity and maintained contact with customers regarding overdue payments.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
Intern
Hedge Equities Ltd
Ernakulam, Kerala , India
04.2019 - 05.2019
- Conducted research to identify and analyze industry trends, competitive landscapes, and financial performance of companies.
- Monitored daily news feeds for relevant articles related to the markets or specific investments being considered.
- Conducted market research and analyzed data to identify trends, opportunities, and potential risks.
Education
Master of Commerce - Marketing
University Of Calicut
KERALA , INDIA07-2022
Bachelor of Commerce - Finance
University Of Calicut
Kerala, India03-2020
Skills
- Strong interpersonal skills
- Account Management
- Schedule Management
- Customer Relations
- Payroll Management
- Account Updates
- Order Processing
- Call Documentation
- Microsoft Office
- Work Prioritization
Languages
English
Elementary
hindi
Elementary
References
Jayas John
Title:Manager
Company: Cam Infratech
Mob: + 91 9744239442
Email ID: Caminfratech@gmail.com
Jayas@ttcadcam.com
Relationship: Former Manager
Timeline
Customer Relationship Officer
Peters Rice Mill
03.2024 - 07.2024
Accountant
Caminfratech
06.2023 - 03.2024
Intern
Hedge Equities Ltd
04.2019 - 05.2019
Master of Commerce - Marketing
University Of Calicut
Bachelor of Commerce - Finance
University Of Calicut