Shimanto Modak
Hamilton,WKO
Summary
Motivated and reliable student currently pursuing Bachelor of Computer Science at the University of Waikato . Experienced as a Sales Assistant at Sensational Chicken, Hamilton, where I developed strong customer service, teamwork, and time-management skills. Adaptable and quick to learn, with a positive attitude and commitment to delivering excellent service in fast-paced environments.
Overview
1
1
year of post-secondary education
1
1
Certification
Work History
Sales Assistant
Sensational Chicken
Hamilton, Hamilton
07.2025 - Current
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Provided excellent customer service to clients in person and over the phone.
- Performed regular price checks to ensure competitive pricing.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed orders accurately and efficiently using a POS system.
- Informed customers about current promotions and discounts.
- Resolved customer complaints in a timely manner.
- Maintained cleanliness of the sales floor area at all times.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Accepted and completed cash, check and credit card payments.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Computer Science
University of Waikato
Hamilton 02.2025 - 08.2025
Skills
- Customer service
- Sales reporting
- POS system operation
- Problem solving
- Time management
- Stock management
- Opening and closing procedures
- Team support and assistance
- Cash handling
- Teamwork
- Organization
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Certification
- I have a full overseas driving License which is 18 months valid in NewZealand.
References
References available upon request.
Timeline
Sales Assistant
Sensational Chicken
07.2025 - Current
Bachelor of Science - Computer Science
University of Waikato
02.2025 - 08.2025
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