SHIN YI CHEE (EVE)
PAPAKURA,AUCKLAND
Summary
With over 20 years of experience in the food and retail industry, I hold a certificate in cookery and food safety. I also have more than 5 years of experience running my own business as a stall owner, which has given me valuable skills in business management. I am hardworking, reliable, and trustworthy, with a strong background in customer service, food handling, and retail operations.
Known for being self-sufficient, a fast learner, and a team player, I have a proven ability to adapt to various roles and responsibilities. Demonstrates reliability and a strong commitment to health and safety standards. Bilingual in English and Mandarin, adept at enhancing customer satisfaction and fostering team collaboration to achieve operational excellence.
I am currently seeking full-time employment for stable income due to family commitments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Air B&B Cleaner ( Part Time )
JIN & GUI AIR B&B CLEANING COMPANY
PUKEKOHE & FLATBUSH, AUCKLAND
01.2025 - Current
- Cleaned building floors by sweeping, mopping or vacuuming.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Swept sidewalks and driveways of debris.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Completed day-to-day duties accurately and efficiently.
SELF EMPLOYMENT (OWNER) PAPAKURA NIGHT MARKET
EVE SATAY
PAPAKURA, AUCKLAND
12.2018 - 09.2024
- Operated a successful, clean, and tidy food stall.
- Managed sales, food preparation, and interactions.
- Staying consistent. (Customer demand)
- Oversaw budgeting and financial management.
Pit Crew Member ( Part Time )
PITA PIT
TAKANINI, AUCKLAND
08.2016 - 10.2020
- Provided exceptional customer service by assisting customers with menu selections, addressing inquiries, and ensuring a positive dining experience.
- Prepared and handled food in accordance with health and safety standards, ensuring quality and consistency in all orders.
- Managed and processed school lunch orders efficiently, prioritizing accuracy and timeliness to meet school schedules.
- Oversaw stock management, including inventory tracking, 'FIFO' (First In, First Out) procedures, replenishing supplies, and maintaining proper storage procedures.
- Maintained cleanliness and organization of the work environment, adhering to all sanitation guidelines to ensure a safe, inviting atmosphere.
CUSTOMER SERVICE ( Part Time )
THE GREAT TONG TAKEAWAY
TAKANINI, AUCKLAND
01.2010 - 12.2011
- Accurately managed cash transactions, ensuring precise handling of payments, and providing customers with receipts.
- Maintained a clean and organized dining and service area, adhering to health and safety standards.
- Delivered exceptional customer service with professionalism, addressing customer needs promptly and efficiently to enhance satisfaction.
CUSTOMER SERVICE, FRONT OF HOUSE ( Part Time)
KIWI TOWN BAKERY
TI RAKAU DRIVE , PAKURANGA, AUCKLAND
01.2009 - 12.2010
- Assisted kitchen staff by performing kitchen hand duties, ensuring smooth operation and timely food preparation.
- Provided friendly and attentive customer service, creating a welcoming environment for all guests.
- Kept the work area clean and organized, ensuring a tidy and safe environment for both customers and staff.
GENERAL CLERK AND ADMIN
SKI BIKE
KOTA KINABALU, SABAH., MALAYSIA
02.1998 - 10.2002
- Managed a small workshop team.
- Managed workshop daily operations.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered telephones, directed calls, and took messages.
- Prepared invoices for payment processing.
- Scheduled appointments for clients and visitors.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
TAKING ORDERS CLERKS
HOYA LENS MANUFACTURING MALAYSIA S/B
KOTA KINABALU, MALAYSIA
01.1997 - 01.1998
- Computed, recorded and proofread data or reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Managing customers' orders.
- Managed logistic services
GENERAL CLERK , REGISTRATION DEPARTMENT
FOOK LOI ( HOLDINDS ) SDN BHD, CAR DEALER
KOTA KINABALU, SABAH., MALAYSIA
01.1995 - 12.1996
- Assist the Sales department with quotations for car sales.
- Assist with new car registration to the Ministry of Transportation.
- Arrange and assist customers in purchasing car insurance.
- Verified accuracy of all paperwork prior to submission for processing.
- Answered customer inquiries via phone and email.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
Education
NEW ZEALAND CERTIFICATE IN COOKERY ( LEVEL 3 ) - COOKERY
KIWA INSTITUTE OF EDUCATION
Papakura, NZ12-2020
Skills
- Great customer service
- Health and safety standards
- Reliable
- Team-friendly
- Fast learner
- Hardworking
- Languages - English, Mandarin, Malay, Hakka, Cantonese
Certification
- Full Driver's license
- NZ Citizenship
Timeline
Air B&B Cleaner ( Part Time )
JIN & GUI AIR B&B CLEANING COMPANY
01.2025 - Current
SELF EMPLOYMENT (OWNER) PAPAKURA NIGHT MARKET
EVE SATAY
12.2018 - 09.2024
Pit Crew Member ( Part Time )
PITA PIT
08.2016 - 10.2020
CUSTOMER SERVICE ( Part Time )
THE GREAT TONG TAKEAWAY
01.2010 - 12.2011
CUSTOMER SERVICE, FRONT OF HOUSE ( Part Time)
KIWI TOWN BAKERY
01.2009 - 12.2010
GENERAL CLERK AND ADMIN
SKI BIKE
02.1998 - 10.2002
TAKING ORDERS CLERKS
HOYA LENS MANUFACTURING MALAYSIA S/B
01.1997 - 01.1998
GENERAL CLERK , REGISTRATION DEPARTMENT
FOOK LOI ( HOLDINDS ) SDN BHD, CAR DEALER
01.1995 - 12.1996
NEW ZEALAND CERTIFICATE IN COOKERY ( LEVEL 3 ) - COOKERY
KIWA INSTITUTE OF EDUCATION
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