Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirl Tata

Manurewa,AUK

Summary

Dynamic Recreation Assistant with a proven track record at Auckland Council, enhancing community engagement through innovative program planning and exceptional customer service. Skilled in CPR and fostering strong relationships, I increased participation rates and maintained a zero-incident safety record. Expert in teamwork and problem-solving, consistently delivering impactful recreational experiences.

Overview

19
19
years of professional experience

Work History

Recreation Assistant

Auckland Council
06.2005 - Current
  • Maintained a safe and clean facility, ensuring a positive environment for all users.
  • Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
  • Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
  • Enhanced participant enjoyment by creating and implementing diverse recreational activities.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Responded to public inquiries to provide information about programs and facilities.
  • Developed strong relationships with community partners, fostering collaboration for future events.
  • Monitored participant behavior during activities closely while enforcing rules consistently when necessary.
  • Collaborated with team members to develop new programs, increasing participation rates.
  • Assisted in organizing special events, resulting in increased community engagement.
  • Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Trained new staff members on department policies and procedures, promoting consistency across the team.
  • Coordinated scheduling for various programs and activities, maximizing facility usage and accommodating diverse needs.
  • Organized field trips and outings as part of program offerings, broadening participant experiences.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Established calendar of events, ensuring well-rounded and consistent schedule of activities for community.
  • Created detailed reports on program attendance and participant satisfaction, providing valuable insights for future planning.
  • Fostered partnerships with local schools to promote youth engagement in recreational activities.
  • Enhanced team morale and productivity by organizing and leading engaging team-building activities.
  • Facilitated diverse community events, catering to wide range of interests and promoting inclusivity.
  • Organized training sessions for volunteers, enhancing event operations and participant experience.
  • Led outdoor adventure trips, providing participants with safe and enriching experiences in nature.
  • Increased participation in community sports leagues by conducting outreach and registration drives.
  • Coordinated with local vendors to supply equipment for outdoor events, ensuring timely and cost-effective delivery.
  • Implemented feedback system for community events, leading to continuous improvement based on participant input.
  • Assessed program effectiveness by collecting and analyzing participant feedback, leading to targeted improvements.
  • Conducted regular maintenance checks on recreational facilities, ensuring safe and enjoyable environment for all.
  • Maintained safety standards and protocols during all events, leading to record of zero incidents.
  • Streamlined reservation processes for recreational facilities, improving customer satisfaction and access.
  • Improved community engagement with well-planned and executed recreational programs.
  • Developed and implemented training programs for new hires, significantly reducing learning curve and improving team efficiency.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Trained staff members on conducting events and following safety procedures.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Transported and escorted program participants to and from activities and on field trips.
  • Liaised with community organizations to promote recreational activities.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Ordered and maintained all recreational equipment.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Education

James Cook High School
Auckland, AUK

Sport And Recreation Certificate Lvl3

MIT
Manukau, AUK

Skills

  • Strong teamwork
  • CPR Certified
  • Flexibility
  • Program Planning
  • Friendly, Positive Attitude
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Collaboration and Teamwork
  • Relationship Building
  • Activity Planning and Coordination
  • Activity Planning
  • Emotional Support
  • Group Discussions
  • Equipment Maintenance
  • Teamwork and Collaboration
  • Daily Schedule Creation
  • Documentation and Recordkeeping
  • Decision-Making
  • Activity Coordination
  • Activities of Daily Living
  • Inventory Management
  • Data Entry
  • Customer and Service-Oriented
  • Equipment Setup
  • Composure and Emotional Control
  • Facility Operations
  • Staff Training
  • Group Supervision
  • Safety Training
  • Emergency Response
  • De-Escalation Techniques
  • Safety Demonstrations
  • Calendar Management
  • Computer Proficiency
  • Event Coordination
  • Personnel Supervision
  • Event Planning
  • Program facilitation
  • Field Trip Supervision
  • Facilities Management
  • Scheduling Events and Programs
  • Group Recreation
  • Enrichment Activities
  • Treatment Goal Assessment
  • New Hire Orientation
  • Youth Behavior Management
  • Activity Oversight
  • Recreational Program Planning
  • Routine Inspections
  • Special Needs Client Assistance
  • Entertainment Coordination
  • Community Outreach Programs
  • Transportation Logistics
  • Dietary Restrictions
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Interpersonal Communication
  • Time management abilities
  • Continuous Improvement
  • Adaptability
  • Written Communication
  • Professional Demeanor
  • Problem-solving aptitude
  • Analytical Skills

Timeline

Recreation Assistant

Auckland Council
06.2005 - Current

James Cook High School

Sport And Recreation Certificate Lvl3

MIT
Shirl Tata