Shirshak Kumari Gurung
11 Liverpool Street
Summary
A highly motivated and meticulous professional with a strong history of upholding superior cleanliness, organization, and safety across diverse settings. Possesses significant experience in cleaning, laundry, and maintaining immaculate, welcoming spaces for guests. Well-known for being a cooperative and reliable team member, with excellent time management abilities and a proactive approach, ensuring seamless and effective housekeeping operations. Additionally, trained as a barista.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping
Samsara Boutique Hotel
2020.10 - 2024.08
- Cleaning and sanitizing hotel rooms, offices and restrooms.
- Vacuuming, mopping, and sweeping carpets and floors.
- Cleaning windows and mirrors.
- Making beds and changing linens.
- Replenishing toilet paper, hand towels, soap, and other toiletries.
- Emptying and cleaning trash cans and replacing liners.
- Tiding and organizing personal items and belongings, drawers, closets, and storage spaces in a neat and orderly fashion.
- Washing, drying, ironing, folding, and putting away laundry.
- Reports maintenance issues, including changing light bulbs.
- Providing friendly, respectful service to guests and addressing their needs.
- Working well with other housekeeping staff and departments to maintain high service standards
Kitchen Helper
Norling Hotel & Resort
2016.03 - 2020.08
- Preparing food and cook vegetables, entrees, coffee, sauces, meats
- Cleaning dishes, utensils, pots, pans and placing in assigned storage areas in an organized and orderly manner
- Maintaining the cleanliness and sanitizing of personal work area, entire kitchen, serving line, dining room, lunch room and dish pit area
- Washing pots, dishes, glasses, cups and all other kitchen equipment after each meal and as needed
- Assisting with putting away groceries using the First In, First Out method (FIFO)
- Sweeping and moping kitchen/dining room floor after each meal
- Maintaining cleanliness and organization of kitchen and dining area
- Assisting Chef with dishes and general kitchen duties
Education
Post Graduate Diploma - Business Administration
Auckland Institute of Studies
Auckland, NZ04.2026
Skills
- Strong knowledge of cleaning techniques and products
- Excellent organizational skills
- Good communication and interpersonal skills
- Ability to work efficiently and quickly
- Attention to detail
- Time management
- Laundry expertise
- Sanitization safety
- Customer Service
- Physical Stamina
- Team Work and Collaboration
- Inventory Management
Certification
The Baristas Coffee School- Completed September 2020
Training Includes
- Organise Coffee Workstation
- Select and Grind Coffee Beans
- Extract and Monitor Quality of Espresso
- Undertaking Milk Texture Process
- Serve Espresso Coffee Beverages
- Clean Espresso Equipment
- Trained to prepare different types of Beverages and art
- Customer Service & Hygiene Procedures
Languages
English
Hindi
Nepali
References
- Available upon request.
Timeline
Housekeeping
Samsara Boutique Hotel
2020.10 - 2024.08
Kitchen Helper
Norling Hotel & Resort
2016.03 - 2020.08
Post Graduate Diploma - Business Administration
Auckland Institute of Studies
The Baristas Coffee School- Completed September 2020
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