Shishir Dhakal
Enthusiastic Student Seeking Job Opportunities.
Papamoa Beach,BOP
Summary
Enthusiastic and tech-savvy 16-year-old currently studying NCEA Level 2 seeking job opportunities. Proven ability to provide friendly and efficient customer service in fast-paced environments, with a strong commitment to continuous learning. Possessing strong communication, problem-solving, and time-management skills, eager to contribute to a positive customer experience and learn new technologies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew CCO
McDonald's
Bay Of Plenty, Papamoa
03.2024 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed all safety guidelines while operating equipment such as slicers, fryers and grills.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
Volunteer
Blackberry Eatery
Bay Of Plenty, Papamoa
04.2023 - 08.2023
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Ramapur Revival English Boarding School
Lumbini12-2022
Papamoa College
Doncaster Drive, PapamoaSkills
- ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐ญ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐ - Experience in providing friendly and efficient customer service in a high-volume environment โ
- ๐๐๐๐/๐๐๐/๐๐๐ฏ๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ - Actively learning HTML, CSS, and JavaScript Working on personal projects to develop practical skills in web and game development, including creating basic website layouts, playable games such as Chess, Tetris, and Tic-Tac-Toe
- ๐๐ซ๐ข๐ญ๐ญ๐๐ง ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง - Excellent verbal and written communication skills, demonstrated through customer interactions and academic work
- ๐๐ซ๐จ๐๐ฅ๐๐ฆ ๐๐จ๐ฅ๐ฏ๐ข๐ง๐ - Ability to resolve customer issues and queries to conclude to an effective and satisfactory resolution
- ๐๐๐๐ก๐ง๐ข๐๐๐ฅ ๐๐ค๐ข๐ฅ๐ฅ๐ฌ - Proficient with Microsoft Word, Microsoft Excel, Google Sheets, and applications like Gmail etc Quick learner with new technologies and software applications
- ๐๐ข๐ฆ๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ - Able to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment Experience balancing school, work, and extracurricular activities
Certification
- ๐๐๐๐ ๐๐๐ฏ๐๐ฅ ๐ ๐๐๐ซ๐ข๐ญ ๐๐ง๐๐จ๐ซ๐ฌ๐๐ฆ๐๐ง๐ญ - Achieved NCEA Level 1 Merit Endorsement, demonstrating strong academic performance.
- ๐๐๐๐ ๐๐๐ฏ๐๐ฅ ๐ ๐๐๐ซ๐ข๐ญ ๐๐จ๐ฎ๐ซ๐ฌ๐ ๐๐ง๐๐จ๐ซ๐ฌ๐๐ฆ๐๐ง๐ญ (๐๐ง๐ ๐ฅ๐ข๐ฌ๐ก) - Received NCEA Level 1 Merit Course Endorsement in English, highlighting proficiency in written and verbal communication.
Languages
Nepali
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Crew CCO
McDonald's
03.2024 - Current
Volunteer
Blackberry Eatery
04.2023 - 08.2023
Ramapur Revival English Boarding School
Papamoa College
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