Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shisi Qin

Auckland,AUK

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Designer

Shicaiyizu Girl's Fashion Store
07.2022 - 08.2023
  • Fully responsible for the jewellery design and production of the brand, including metalworking and jewellery made of new materials (glass, etc.);
  • Edit the copywriting for jewellery brand products, take detailed photos of the products, integrate and produce the pictures and copywriting of this season's products for publicity and distribution.
  • Maintain contact and supply with overseas partners, give feedback according to customer’s needs, adjust product details.
  • Compare and analyze products in the same industry. Analyze the purchasing power of the market to find problems, prompt potential risk points; check the current season's commodity sales transactions.


Waitress

Hepingcun Hotel&Restaurant
02.2021 - 07.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Designer

Taobao
10.2017 - 01.2021
  • Preparation of the brand's online store related matters.
  • Combined the knowledge acquired in the previous work experience, designed jewellery products and focused on goldsmithing craftsmanship while trying to make jewellery with gold-plated craftsmanship.

Education

BBA - Economics

东北农业大学
Harbin,China
06.2016

High School Diploma -

Harbin NO.13 Middle School
Harbin,China
06.2012

Skills

  • Cash Handling
  • Table Bussing
  • Food Running
  • Ordering Procedures
  • Check Payment Processing
  • Beverage Preparation
  • To-Go Order Preparation
  • Seating Assignment Preparation
  • Dining Customer Service
  • Price Memorization
  • Accurate Money Handling
  • Dining Room Cleaning and Upkeep
  • Menu Memorization
  • Warm and Friendly
  • Adaptable and Flexible

Languages

英语
Professional Working
中文
Native or Bilingual

Timeline

Designer

Shicaiyizu Girl's Fashion Store
07.2022 - 08.2023

Waitress

Hepingcun Hotel&Restaurant
02.2021 - 07.2022

Designer

Taobao
10.2017 - 01.2021

BBA - Economics

东北农业大学

High School Diploma -

Harbin NO.13 Middle School

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Shisi Qin