Dedicated and pragmatic Library assistant with extensive experience in fulfilling diverse tasks with enthusiasm. Thriving in fast-paced environments, excelling as a detailed team player. Consistently delivering exceptional results with minimal oversight, adept at overcoming challenging goals. Top technical abilities and strong relationship-building skills contribute to success in any professional setting.
Hi, I’m
Shital Kaushik
Library And Council Service Assistent
Auckland
Summary
Work History
Auckland Council Library
Libraries & Council Services Assistant
06.2021 - Current
Job overview
- Outstanding communication, interpersonal, and customer service abilities
- Display a strong work ethic
- Greeted guests with friendliness and professionalism
- Take advantage of the chance to interact directly with library users as well as the daily front-line library services
- At ease with technology, with the ability to assist patrons in making effective use of devices and information sources
- Earlier experience working with Tamariki and Rangatahi
- The ability to create innovative programs and participate in existing library programming with a focus on improving literacy and connecting patrons with services
- Having knowledge or understanding of Te Ao Māori or a willingness to learn
- Professionally addressing inquiries and resolving issues promptly increased patron satisfaction.
Auckland Council - Takapuna Leisure Centre
Customer Service Representative
05.2019 - 06.2021
Job overview
- Front line customer service
- Handling new queries
- Processing new application
- Maintain accounts
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Best Start Ltd
Reliever Teacher - Casual
09.2010 - 12.2020
Job overview
- Instruct children in activities designed to promote social, physical, and intellectual growth
- Communicate with parents regularly regarding child's activity levels and development.
Elizabeth Dairy
Self Employed - Manager
11.2007 - 01.2010
Job overview
- Managing the day to day running of the dairy business which included interacting with customers and connecting with people, cash handling, banking, merchandising, and stock management.
Food town
Checkout Cashier
04.2003 - 08.2004
Job overview
New World
Checkout Operator
03.2002 - 04.2003
Job overview
Education
Diploma in Early Childhood, Level 5
University Overview
Gujarat University Ahmedabad Gujarat India
Bachelor of Arts
University Overview
First Aid Certificate Holder
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Strong Communication
- Great Customer Service
- Resilience
- Active Listener
Languages
Gujarati
Hindi
English
A1
Hobbies and Interests
Hobbies and Interests
Music is a source of relaxation for me. I am fond of exploring new places, learning about a different culture, and attempting to learn and make different foods. I am fond of reading, particularly autobiographies.Accomplishments
Accomplishments
- Supervised team of 2 staff members.
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