Summary
Overview
Work History
Education
Skills
Certification
Singing
Timeline
Generic

Shiv Hira

Auckland,AUK

Summary

Have done some online business in which i have sold electronic appliances and also delivered products door-to-door.

Have worked as a Store Manager in which my duties were as follow:

  • Excellent communication skills with clients.
  • Answering and making calls.
  • Taking Orders.
  • Good Customer Service.
  • Follow up on staffs.

Am working as a cleaner and Customer Service currently.

  • Have an experience in cleaning stuff.
  • Have a good customer service record.
  • Daily cash-in and cash-out taken.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cleaner and Customer Service

Millenium Group
07.2023 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Store Manager

Technical Company
03.2021 - 12.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

No Degree - Healthcare

Auckland Goldstar Institute (AKA / AGI)
Auckland, NZ
06.2024

No Degree - Commerce

Central Secondary School
Brits, South Africa
12.2020

Skills

  • MS Office
  • Good Telephone Etiquette
  • Excellent Communication
  • Dependable and Responsible

Certification

  • Certified Store Manager, Blue Magnolia -Bismillah Cellular and Cosmetics - 2021-2022

Singing

Well, in my free times... I love to sing songs.


Timeline

Cleaner and Customer Service

Millenium Group
07.2023 - Current

Store Manager

Technical Company
03.2021 - 12.2022

No Degree - Healthcare

Auckland Goldstar Institute (AKA / AGI)

No Degree - Commerce

Central Secondary School

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Shiv Hira