Shival Singh
Glenavy,Waimate
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Store Manager
Glenavy Store
Glenavy, Waimate
11.2019 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
Assistant Store Manager
First And Last Dairy
Ashburton, Canterbury
05.2019 - 11.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Assistant Store Manager
Waikouaiti Food Centre
Waikouaiti, OTA
09.2017 - 04.2019
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Rotated merchandise and displays to feature new products and promotions.
Education
Diploma - Business Administration
Queens Academic Instirude
Auckland, AUK09.2017
Skills
- Recruiting and Hiring
- Pricing Strategies
- Store Merchandising
- Multitasking and Organization
Timeline
Store Manager
Glenavy Store
11.2019 - Current
Assistant Store Manager
First And Last Dairy
05.2019 - 11.2019
Assistant Store Manager
Waikouaiti Food Centre
09.2017 - 04.2019
Diploma - Business Administration
Queens Academic Instirude
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