Summary
Overview
Work History
Education
Skills
Achievements/Awards
Certification
Languages
References
Timeline
Generic
Shivam Joshi

Shivam Joshi

Hamilton,New Zealand

Summary

I am a positive and productive person, who believes in consistency and dedication helps anyone achieve their goals. Currently studying at the University of Waikato and also willing to start working part-time. At this stage, looking for a platform where can learn continuously and develop skills for higher professional achievements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Pizza Hut
01.2023 - Current
  • Provided exceptional customer service by greeting, assisting, and resolving customer concerns promptly and professionally.
  • Managed cash transactions with accuracy and accountability, ensuring efficient handling of payments and change.
  • Collaborated effectively with team members to optimize operations during peak hours, enhancing efficiency and customer satisfaction.
  • Assisted with inventory management, monitoring supplies, and placing orders to maintain adequate inventory levels.
  • Proactively resolved customer complaints and inquiries, demonstrating strong problem-solving skills and customer-centricity.

Senior Executive - Ecommerce & Social Media

Eureka Cosmo Pvt. Ltd
12.2021 - 12.2022
  • Oversaw and optimized back-end processes for more than 8 E-commerce platforms, ensuring smooth operations and improved user experience.
  • Coordinated cataloguing, content creation, and image updates across multiple E-commerce platforms, driving visibility and sales growth.
  • Implemented effective strategies for promotional campaigns, leveraging multiple online channels for increased brand exposure.
  • Maintained accurate documentation and Excel sheets to track promotional activities and analyze campaign effectiveness.
  • Managed social media accounts, creating engaging content and driving brand awareness and customer engagement.

Education

Master of Professional Accounting -

Univesity of Waikato
Waikato, Nz
02.2024

Bachelor of Commerce -

Nagindas Khandwala College
Mumbai, India
10.2021

Skills

  • Teamwork and Collaboration: Proven ability to work effectively as a team member, fostering positive relationships, and contributing to a harmonious and productive work environment
  • Coordination: Strong coordination skills to ensure smooth workflow and efficient completion of tasks within established timelines
  • Active Listening: Exceptional ability to actively listen and comprehend information, ensuring a clear understanding of instructions, requirements, and client needs
  • Adaptability: Quick learner with a flexible mindset, easily adapting to changing work environments and effectively handling unexpected challenges
  • Detail Oriented: Keen eye for detail, ensuring accuracy and precision in all tasks, from data analysis to documentation
  • Time Management: Proficient in prioritizing tasks, managing deadlines, and efficiently allocating resources to ensure timely completion of projects
  • Initiative: Proactive and self-motivated, taking initiative to identify opportunities for improvement and implementing solutions to enhance team performance

Achievements/Awards

 

  • Vice Chairperson (2019): Successfully served as the Vice Chairperson for the Inter-Collegiate festival "Springz'19," contributing to the successful planning and execution of the event.
  • Best Student Coordinator (Admin) (2018-2019): Recognized as the top student coordinator in the administrative department at Nagindas Khandwala College, demonstrating exceptional organizational and leadership skills.
  • Head of Students Council (2018): Served as the Head of the Students Council at Nagindas Khandwala College, spearheading various initiatives and representing the student body.
  • Highest Number of Activities (2017-2018): Actively involved as a member of the Organizing Committee, actively participating in and contributing to a wide range of activities, showcasing dedication and commitment.

Certification

  • Financial Statement Analysis (2019-2020): Completed a Short-Term Certificate Course in "Financial Statement Analysis" with an excellent grade of "A" at Nagindas Khandwala College, enhancing proficiency in analyzing financial statements and interpreting key financial indicators.
  • Advance Excel (2021): Attained a Certificate course in Advance Excel with a top grade of "A" at Raj Software Technology Ltd, showcasing advanced skills in utilizing Excel functions and data analysis techniques.
  • Search Engine Optimization (2021): Successfully completed a Certificate course in Search Engine Optimization with an outstanding grade of "A" at Raj Software Technology Ltd, demonstrating expertise in optimizing websites for better search engine rankings.
  • Social Media Marketing (2021): Accomplished a Certificate course in Social Media Marketing with a commendable grade of "A" at Raj Software Technology Ltd, highlighting proficiency in creating effective marketing strategies and campaigns on various social media platforms.

Languages

Professional Proficiency in English, Hindi, Marathi, and Gujarati Languages.

References

  • Aniket Saini - 0274893341 Branch manager - Pizza Hut.
  • Shradhdha Joshi - 0220486848 Auditor - KPMJ.
  • Kishan Patel - 0226457340 Director - K2K Limited.

Timeline

Team Member

Pizza Hut
01.2023 - Current

Senior Executive - Ecommerce & Social Media

Eureka Cosmo Pvt. Ltd
12.2021 - 12.2022

Master of Professional Accounting -

Univesity of Waikato

Bachelor of Commerce -

Nagindas Khandwala College

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Shivam Joshi