SHIVAM KUMAR
2 Homestead Lane,Christchurch,
Summary
I am looking for a part-time work. I am on my student visa. I have full working rights in New Zealand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Marketing Representative
Synergy Marketing
Riccarton, Christchurch
06.2024 - 07.2024
- Developed and implemented marketing plans to increase brand awareness in target markets.
- Maintained relationships with customers through regular follow-up calls and emails.
Assistant Manager
The Burger Club
New Delhi, India
06.2023 - 05.2024
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
Crew Member
KFC India
New Delhi, India
06.2022 - 05.2023
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Drove team success by quickly completing assigned tasks.
Education
M.D. - Management
The University of Canterbury
New ZealandBBA - Human Resources and Marketing
SRM University
India05-2023
Skills
- MS Office
- CRM
- Positive attitude
- Communication
- Teamwork
- Self-management
- Willingness to learn
- Problem solving and decision making
- Resilience
- Discipline
Accomplishments
- Gold in swimming, 2019: I prevailed over my swimming Club peers in the competition.
- Gold in math Olympiad, 2018: While completing my senior secondary, I participated in math Olympiad at school level and achieved gold.
Affiliations
- I am the Student ambassador for Niyo global cards.
Certification
- I have a full driving license.
Languages
German
Professional
English
Full Professional
Hindi
Native/ Bilingual
Societies & Club
- Member of The Ski Club.
- Part of The Rock Climbing Society.
- Enrolled in UC Student Volunteer Army.
References
References available upon request.
Timeline
Marketing Representative
Synergy Marketing
06.2024 - 07.2024
Assistant Manager
The Burger Club
06.2023 - 05.2024
Crew Member
KFC India
06.2022 - 05.2023
M.D. - Management
The University of Canterbury
BBA - Human Resources and Marketing
SRM University
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