SHIVAM KUMAR
Christchurch,CAN
Summary
Dynamic professional with a proven track record at Optum Global Solutions, excelling in health and safety coordination. Adept at fostering a safe workplace while demonstrating strong leadership and problem-solving skills. Committed to operational excellence and building strategic relationships, ensuring compliance and enhancing team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Burger King
Christchurch, New Zealand
08.2024 - Current
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Provided customer service support to ensure satisfaction.
General Executive
University of Canterbury Student Association (UCSA)
Christchurch, New Zealand
08.2024 - Current
- Coordinated cross-functional teams to deliver high-quality results within tight timelines.
- Formed and sustained strategic relationships with students.
Marketing representative
Enva Financial
Christchurch, New Zealand
07.2024 - 11.2024
- This was a part-time job, and I worked for the direct marketing team.
Assistant Manager
The Burger Club
New Delhi, India
06.2023 - 05.2024
- Delivering excellent customer experience, ensuring operational efficiency and profitability, building a motivated and skilled team, Supporting compliance with company and industry standards.
Health & safety coordinator
Optum GLOBAL SOLUTIONS
New Delhi, India
12.2022 - 05.2023
- Preventing workplace accidents and illnesses, ensuring legal compliance with health and safety standards, Promoting a proactive approach to risk management.
- Fostering a safe and productive workplace while ensuring the organization meets its legal and ethical responsibilities.
HUMAN RESOURCE COORDINATOR
SNAPDEAL
New Delhi, India
05.2022 - 10.2022
- Contact administration, System maintenance, Administration support, Project coordination, Team support, Record keeping.
Education
M.D. - Business Management
The University of Canterbury
New Zealand11-2025
Bachelor of Business Administration - Human Resources and Marketing
SRM University
India05.2023
Skills
- Microsoft Office Suite
- Customer relationship management
- Point of sale systems
- Problem solving and decision making
- Leadership and team management
- Networking and relationship building
- Inventory management
- Adaptability and resilience
- Confidential information handling
- Sales and marketing strategies
- Public speaking and presentation skills
- Ethical and professional conduct
Certification
I have a full driving license.
Accomplishments
- Gold in swimming, 2019: I prevailed over my swimming club peers in the competition.
- Gold in the Math Olympiad, 2018: While completing my senior secondary education, I participated in the Math Olympiad at the school level and achieved gold.
Languages
- English
- Hindi
- German, Professional
- English, Full Professional
- Hindi, Native/ Bilingual
References
References available upon request.
Societies And Clubs
- Member of The Ski Club.
- Part of The Rock-Climbing Society.
- Enrolled in UC Student Volunteer Army.
Activities
- I am the student ambassador for Niyo global cards.
- I have New Zealand First-aid certificate.
Timeline
Shift Leader
Burger King
08.2024 - Current
General Executive
University of Canterbury Student Association (UCSA)
08.2024 - Current
Marketing representative
Enva Financial
07.2024 - 11.2024
Assistant Manager
The Burger Club
06.2023 - 05.2024
Health & safety coordinator
Optum GLOBAL SOLUTIONS
12.2022 - 05.2023
HUMAN RESOURCE COORDINATOR
SNAPDEAL
05.2022 - 10.2022
M.D. - Business Management
The University of Canterbury
Bachelor of Business Administration - Human Resources and Marketing
SRM University