Shivam sharma
Petone,Lower Hutt
Summary
Highly motivated IT expert with considerable experience in software development, UX/UI design, and digital/social media marketing. Eager to apply app development and system design experience to boost IT innovation and efficiency.
Overview
3
3
years of professional experience
Work History
Project Coordinator and Designer
In-Point Advertising and Publicity
Dubai
01.2021 - 01.2022
- Led project coordination and design, combining creative and operational processes to meet client needs and surpass expectations
- Managed cross-functional teams to complete projects on schedule and within budget, while also offering unique design solutions to improve client bids.
Customer Service Representative
Amul - The Taste of India
01.2019 - 01.2021
- Implemented IT solutions to improve customer service operations, resulting in considerable increases in data management and process efficiency
- Recognized for swiftly resolving technical challenges, resulting in increased customer satisfaction and business retention.
Information Technology Specialist
- Conducted regular maintenance checks on computers, servers, routers, switches.
- Participated in the design of data storage solutions for large-scale projects.
Education
Diploma - Graphic Designing
National Skill Development Corporation
India03-2019
Bachelor of Computer Applications - Information Technology
S.R.P. Adarsh Bhartiya College (GNDU)
India05-2017
Graduate Diploma in Information Technology(level 7) -
Weltec
Petone, NZSkills
- Platform expertise
- Content creation
- Analytics
- Communication
- Creativity
- Strategic thinking
- Software Development: Experience in software lifecycle management from design to deployment
- App Development: Proficient in building applications for various platforms including iOS and Android
- Web Development: Skilled in HTML, CSS, JavaScript, and modern frameworks such as React and Angular
- Digital Marketing: Strong background in SEO, PPC campaigns, and social media marketing strategies
- UX/UI Design: Demonstrated ability to design aesthetically pleasing and user-centered interfaces
- Intelligent Systems: Knowledge in developing AI-driven applications to solve complex problems
- Software Testing: Comprehensive understanding of testing methodologies and quality assurance protocols
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Spanish
Limited
Timeline
Project Coordinator and Designer
In-Point Advertising and Publicity
01.2021 - 01.2022
Customer Service Representative
Amul - The Taste of India
01.2019 - 01.2021
Information Technology Specialist
Diploma - Graphic Designing
National Skill Development Corporation
Bachelor of Computer Applications - Information Technology
S.R.P. Adarsh Bhartiya College (GNDU)
Graduate Diploma in Information Technology(level 7) -
Weltec
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