Shivam Vohra
Whangarei,NTL
Summary
Dedicated in Bakery professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operational Manager (Promotion)
Country Bake
12.2022 - Current
- Streamlined operational processes by implementing efficiency improvements and reducing waste.
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Ensured compliance with industry regulations by developing comprehensive policies and procedures manuals for each department.
Baker
Country Bake Northland
08.2020 - 12.2022
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Managed display cases to verify freshness and attractiveness of products.
- Prepared frostings and other toppings for cakes and pastries.
Charged Baker
Countdown NZ Supermarket
06.2019 - 08.2020
- Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies
- Creating suitable work schedules for staff members
- Training staff to produce high-quality bakery items while following proper food handling procedures
- Strategically arranging bakery items in display cases to encourage customer purchases
- Professionally resolving customer complaints
- Takes pride in building profitable relationships with vendors
- Assists leadership in maintaining a safe work environment
- Ensuring that the daily bakery range is made to a high standard in a timely, safe and consistent manner
- Baking, shaping and finishing high-quality bread
- Making sure freshly baked food is available for customers
- Cleaning bakery machinery, equipment, storage and preparation areas
- Keeping the bakery area safe for staff and customers alike
- Accurately following recipe formulas and weighing ingredients
- Assisting with HACCP and Health and Safety procedures
- Ensuring that baking equipment is fully functional and stored correctly
- Running the bread plant machine
- Cleaning areas after use
- Rolling and cutting the dough into shapes
- Measuring and mixing ingredients into dough according to a recipe
- Wrapping and packing bread after it has been made
- Monitoring the ovens
- Able to work according to tight production schedules
- Taking the bread out of the tins
- Baking, icing and decorating cakes.
- Cut and shaped dough for pies, rolls and other pastries.
Baker
Countdown Mt Eden
05.2019 - 08.2020
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Operated and maintained bakery equipment, including ovens and mixers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Replenished bakery items in display cases.
- Cut and shaped dough for pies, rolls and other pastries.
Baker
IL FORNO
04.2018 - 06.2019
- Ensuring that the daily bakery range is made to a high standard in a timely, safe and consistent manner
- Baking, shaping and finishing high-quality bread
- Making sure freshly baked food is available for customers and a cafe
- Cleaning bakery machinery, equipment, storage and preparation areas
- Keeping the bakery area safe for staff
- Accurately following recipe formulas and weighing ingredients
- Assisting with Health and Safety procedures
- Ensuring that baking equipment is fully functional and stored correctly
- Running the bread plant machine
- Cleaning areas after use
- Rolling and cutting the dough into shapes
- Measuring and mixing ingredients into dough according to a recipe
- Wrapping and packing bread after it has been made
- Monitoring the ovens
- Able to work according to tight production schedules
- Taking the bread out of the tins
- Baking, icing and decorating pastry products.
Kitchen hand / Chef
Tastihut
07.2016 - 07.2017
- Prepare orders for customers for pizza, kebab, burgers, fried chicken, wings
- Prepare Pizza sauce, kebab shop weekly
- Customer service and cash handling
- Stock take and ordering as required
- Wash and clean utensils and dishes, return to the kitchen and make sure they are stored appropriately
- Clean food preparation equipment, floors and other kitchen tools or areas
- Clean up spillages when they occur
- Dispose of rubbish
- Ensure proper use of chemical/cleaning products and ensure they are stored appropriately
- Follow all hygiene and Health and Safety regulations within the Kitchen
- Food Preparation
- Assist the Chef in the preparation and cooking of food, as required
- Follow direction toward portion control, cooking standards and wastage.
Education
Diploma in Professional Cookery Level 5 (Bakery) - Baker & Chef
New Zealand Management Academy (NZMA)
`Auckland06.2017
Skills
- Baking
- Experience of Scratch bakery
- Experience of producing baked goods by hand as well as by machinery
- Sound knowledge of artisan bread-like, Sourdough ( Light grain sourdough, mixed grain sourdough, pumpkin sourdough, beetroot sourdough, potatoes sourdough etc), Turkish, French sticks, Italian sticks, Buttermilk, Mixed Grain, Light Grain, Ciabatta, and another different dough’s, pastries, Danishes, croissants and other viennoiserie items
- Able to bake different products in different equipment
- Quality Assurance
- Time Management
- Developing and testing new baking recipes
- Experience of using kitchen equipment such as a rolling pin, industrial mixing machines and industrial ovens
- Staff Scheduling
- Team Leadership
Certification
- [Food Safety Training Programme (Countdown) ] - 23/06/2020
- Food & Safety Certificate -2018
- Health & Safety Certificate - 2019
References
- Available on Request
Timeline
Operational Manager (Promotion)
Country Bake
12.2022 - Current
Baker
Country Bake Northland
08.2020 - 12.2022
Charged Baker
Countdown NZ Supermarket
06.2019 - 08.2020
Baker
Countdown Mt Eden
05.2019 - 08.2020
Baker
IL FORNO
04.2018 - 06.2019
Kitchen hand / Chef
Tastihut
07.2016 - 07.2017
Diploma in Professional Cookery Level 5 (Bakery) - Baker & Chef
New Zealand Management Academy (NZMA)
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