Shivani Dubey
Auckland,AUK
Summary
A Strategist at heart and mind, bringing 7 years of experience that has a comprehensive blend of SaaS product management, business analytics, and system analysis, bridging gaps across cross-functional boundaries. I am deeply interested in user research and design thinking.
Overview
7
7
years of professional experience
Work History
Product Manager
Lexis Nexis
2022.07 - 2023.12
- Managed the Data Analytic and Insight Product, which included different customer segments that generated a robust net POS gain of 157% YOY.
- Customer Focused while conducting market research by using surveys and interviews (conducted 40+ interviews) including jobs to be done framework.
- Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
- Managing the relationships with key cloud vendors globally.
- Collaborated with cross--functional teams legal, engineering, operations, marketing, sales, UX and support teams to define and execute product roadmaps,
- develop growth strategies, and create product positioning and messaging, resulting in 15% increase in customer satisfaction scores.
- Prepared business case for cross functional leaders.
- Determined strategic product vision and priorities for a feature area, and shaped future product direction.
Business Analyst
CJ Darcl
2021.11 - 2022.07
- Defined scope, Product requirements, worked with stakeholders across different departments within the organization to implement and Digitize the Procure to Pay Flow.
- Collaborate closely with business units, engineering, marketing teams, QA & customer support for the release.
- Created PRDs documents/User stories that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
- Translated product roadmap features into well-defined product requirements including features, user stories, and acceptance criteria.
- Prioritized & maintained the sprint backlog for the product, balancing the requirements of users & stakeholders.
Sr Analyst
Wipro
2019.10 - 2021.11
- Investigated and performed business analysis, determined business system requirements, and identified alternatives for system
- Tested technical solutions, business and technical processes and calculations
- Assisted and signed off the test cases for functional and non-functional, integration and testing activities.
- Responsible for converting client requirements into analysis artifacts, delivers clear analysis, test plans, and SOPs which accurately reflect the technical capacities of the system and address the requirements of the client
- Data-driven analysis, Stakeholder management, Dashboards & reportage.
Associate Product Manager, User Growth & Engagement
Bajaj Capital
2018.12 - 2019.10
- Performed Competitive Analysis and provided Weekly Reports for products for various metrics
- Performed A/B testing, derived Insights from Google Analytics and Web engage, and did Customer Segmentation and Funnel analysis for Fintech solution for Insurance, credit card, and mutual Fund
- Effectively utilized push notifications, SMS & email campaigns to target users with relevant and personalized communication
- Responsible for quality assurance & simultaneously did some part of vendor management
- Managed the end-to-end product lifecycle: conceptualized, prioritized internal requests and requirements, and drove product development through close interaction with Content, Design, Engineering, QA, and Product Analytic teams.
- Drove customer traffic growth and repeat visitations; leveraged available analytical tools for insight-driven initiatives and future projects for expansion & advancement
- Provided analytics-based insights to help upper management & marketing team
- Collaborated with various functions (marketing, sales channels, customer delight, vendors, business development) to ensure progressive product growth
Configuration Analyst
AON
2016.12 - 2018.12
- Designed/Encouraged innovative functional solutions which meet the needs of the client and are in line with business requirements for Solution
- Responsible for configuring online benefits platforms for many Fortune 500 Companies
- Worked on Aon proprietor tool for back-end configuration with complex SQL queries and Front-End with HTML, CSS, and JavaScript
- Worked on ETL tool (pervasive) for extracting knowledge insights for clients
- Worked on CMS desk (Kentico) to configure front-end
- Performed Unit testing, Internal Acceptance Testing, and Supported User Acceptance Testing of the web portal
- Did Impact Analysis to ensure assigned projects delivered with 1st time quality
- Actively played a role in maintaining client data warehouse and training material
- Helped newcomers to ensure they understand the technical aspect of the system and helped them to grab basic functionality
- Collaborated with Stakeholders, Operations team, Data analyst/System Analyst to perform & ensure key learning areas are driven out.
Education
Product Management Certification -
Duke University
07.2021
Bachelor of Technology (B.Tech.) - Computer Science
Manav Rachna International University
07.2016
Skills
- Product Strategy
- User Research & Engagement
- Product Roadmap
- Cross Functional Team Collaboration
- Product Lifecycle
- Agile Methodologies
- GTM Strategy
- SQL & Tableau
- Excel
Pronouns
She/hers
Personal Information
https://www.linkedin.com/in/shivani-dubey-909694170/
Training
- Tathya Bharti - Digital Strategist, 08/01/16, 11/01/16, Created Digital Strategy for economic monthly that includes social media marketing and website creation. Increased social presence by ideating and developing strategy.
- Internship NTPC - Android Development, 01/01/16, 07/01/16, Started with National thermal Power Corporation IT Department, this internship was more of knowing work culture, Basic fundamentals of IT organization and Professionalism - In this organization I grasp basic fundamental of Software, Android development & Excel.
Timeline
Product Manager
Lexis Nexis
2022.07 - 2023.12
Business Analyst
CJ Darcl
2021.11 - 2022.07
Sr Analyst
Wipro
2019.10 - 2021.11
Associate Product Manager, User Growth & Engagement
Bajaj Capital
2018.12 - 2019.10
Configuration Analyst
AON
2016.12 - 2018.12
Product Management Certification -
Duke University
Bachelor of Technology (B.Tech.) - Computer Science
Manav Rachna International University
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