Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Shivani Garg

Hamilton,New Zealand

Summary

Dedicated to supporting the emotional, social, and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Creative and energetic Early Childhood Education professional devoted to offering diverse activity plans and experiential learning opportunities to enhance individual development. Friendly, supportive and motivated with strong desire to promote student potential.

Overview

5
5
years of professional experience

Work History

ECE Reliever

Talk Recuritment
09.2023 - Current
  • Enhanced Children's comprehension by incorporating visual aids and hands-on activities into lesson plans.
  • Boosted children's engagement with creative teaching techniques, improving material retention.
  • Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
  • Implemented differentiated instruction strategies, catering to diverse learning styles and accommodating individual needs.

ECE Reliever

Go Bananas Childcare
09.2023 - Current
  • Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
  • Managed classroom behaviour effectively, implementing consistent expectations and consequences for all students.
  • Supported children in developing social skills through structured activities and positive reinforcement techniques.
  • Developed strong relationships with parents through regular communication, involving them in their child''s education process.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

Customer Service Representative

Bottle O
05.2023 - 08.2023
  • This opportunity is a part-time position aimed at acquiring additional experience as I search for a longterm, permanent employment opportunity
  • Responding to Customer Inquiries: Handle a variety of inquiries, such as product information, order status, billing questions
  • They respond promptly and accurately through various communication channels, such as phone, email, chat, or social media
  • Problem Resolution: resolve customer complaints, concerns, or issues in a timely and satisfactory manner
  • This involves identifying the problem, investigating the situation, and finding appropriate solutions
  • Continuous Learning: CSRs stay updated on product knowledge, company policies, and industry trends to provide accurate and up-to-date information to customers

Warehouse Associate

Amazon Fulfillment Centre
09.2021 - 12.2022
  • Order Fulfillment: Pick, pack, and prepare orders for shipment according to established procedures and customer requirements
  • Warehouse Organization: Maintain a clean and organized warehouse environment, including arranging stock, shelving, and storage areas for efficient access and space utilization Inventory Management: Receive, inspect, label, and organize incoming shipments
  • Update inventory records and ensure accurate stock levels.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.

Administrative Assistant

Canada Visa Express
02.2019 - 08.2021
  • Office Management: Maintain a well-organized and functional office environment by managing office supplies, equipment, and facilities
  • Data Entry: Input and update data in various systems and databases, ensuring accuracy and completeness of records
  • Support for Management: Assist managers and executives with tasks such as scheduling meetings, preparing reports, and managing their calendars Multitasking: Handle multiple tasks and priorities simultaneously while maintaining attention to detail and meeting deadlines.

Education

Bachelors of Science degree -

Post Graduate in Information Technology -

Algoma University
Brampton, Canada

Loyalist College
Toronto, Canada
01.2020

Khalsa College for Women
Ludhiana, India
01.2018

Skills

  • Positive Reinforcement
  • Excel
  • PowerPoint
  • Outlook
  • Typing
  • Teamwork
  • Problem-Solving
  • Time Management
  • Word
  • Health and safety

Accomplishments

  • Recognition or Awards, 2022 "Received the 'Employee of the Month' award twice in recognition of consistent high performance and dedication to team goals."
  • Customer Satisfaction, 2021 "Received consistent positive feedback from customers, maintaining a 98% satisfaction rating over a two-year period."

References

Referees available on request.

Timeline

ECE Reliever

Talk Recuritment
09.2023 - Current

ECE Reliever

Go Bananas Childcare
09.2023 - Current

Customer Service Representative

Bottle O
05.2023 - 08.2023

Warehouse Associate

Amazon Fulfillment Centre
09.2021 - 12.2022

Administrative Assistant

Canada Visa Express
02.2019 - 08.2021

Bachelors of Science degree -

Post Graduate in Information Technology -

Algoma University

Loyalist College

Khalsa College for Women

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Shivani Garg