Shivani Thakur
Whanganui,MWT
Summary
Dynamic Director with a proven track record at Hazaru Private Lmt, excelling in strategic planning and relationship building. Spearheaded initiatives that enhanced operational efficiency and drove growth, while fostering collaboration across teams. Adept at decision-making and budget management, ensuring alignment with organizational goals and financial sustainability.
Overview
7
7
years of professional experience
Work History
Director
Hazaru Private Lmt
11.2023 - Current
- Directed strategic initiatives to enhance operational efficiency and drive company growth.
- Led cross-functional teams in developing and implementing process improvements across departments.
- Oversaw budget management, ensuring alignment with organizational goals and financial sustainability.
- Cultivated relationships with key stakeholders to foster collaboration and support business objectives.
- Analyzed market trends to inform strategic planning and decision-making processes.
Food Service Worker
Springvale Cafe
11.2022 - 10.2023
- Prepared and served food items according to established health and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas during service hours.
- Assisted in inventory management, ensuring proper stock levels of food supplies and ingredients.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Implemented improvements in service flow, enhancing customer satisfaction during peak hours.
- Monitored food quality and presentation, ensuring compliance with cafe standards and customer expectations.
Front Desk Receptionist
CASTEL EATRY & BAR
08.2021 - 03.2022
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated reservations and maintained accurate booking records using hotel management software.
- Assisted in training new staff on front desk procedures and customer service standards.
Fast Food Cook
PIZZA K MORE
08.2020 - 04.2021
- Prepared and cooked menu items according to established recipes and quality standards.
- Operated kitchen equipment including ovens, fryers, and grills efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in training new staff on cooking techniques and operational procedures.
- Monitored inventory levels, restocking supplies as necessary to minimize waste.
- Implemented process improvements that enhanced meal preparation efficiency.
- Provided exceptional customer service by addressing special requests and dietary needs promptly.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Kitchen Hand
Creel Tackle House &cafe
01.2019 - 07.2020
- Assisted in food preparation and assembly of menu items, ensuring quality standards were met.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Supported chefs during peak service times by efficiently handling food orders and supplies.
- Collaborated with team members to optimize workflow and enhance kitchen efficiency.
- Conducted inventory checks on ingredients and supplies, reporting shortages to management for timely replenishment.
Education
Master of Arts - Hindi
Himachal Pradesh
Shimla06-2017
Bachelor of Education - Teaching
Himachal Pradesh University
Shimla04-2015
Computer Education - Computer Education
AIIT
BASSI INDIA07-2014
Bachelor of Arts - Education
Himachal Pradesh Education
Shimla06-2014
Senior Secondary - Commerce
Himachal Pradesh Board of Education
Dharamshala09-2011
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Languages
English
Hindi
Punjabi
Timeline
Director
Hazaru Private Lmt
11.2023 - Current
Food Service Worker
Springvale Cafe
11.2022 - 10.2023
Front Desk Receptionist
CASTEL EATRY & BAR
08.2021 - 03.2022
Fast Food Cook
PIZZA K MORE
08.2020 - 04.2021
Kitchen Hand
Creel Tackle House &cafe
01.2019 - 07.2020
Master of Arts - Hindi
Himachal Pradesh
Bachelor of Education - Teaching
Himachal Pradesh University
Computer Education - Computer Education
AIIT
Bachelor of Arts - Education
Himachal Pradesh Education
Senior Secondary - Commerce
Himachal Pradesh Board of Education