Shivansh Walia

• Managed inventory, rotated stock, ensured produce freshness, and cleaned stock areas. Operated loading equipment and handled fruit/vegetable preparation, packaging, and labeling.

Worked as a Casual Catering Assistant, supporting food prep and customer service during events. Also gained experience as a Kitchen Hand and Labourer, assisting with kitchen tasks, maintaining cleanliness, and handling manual labor on-site.

Provided outstanding customer service by answering questions from visitors, fixing problems, and organizing specialized services to increase visitor pleasure. collaborated closely with the group to guarantee smooth operations and provide each visitor with an unforgettable experience.

• Completed over five group excursions in northern India, including Ladakh, J&K, Himachal Pradesh, and Uttarakhand, guiding customers and leading team members. Gained hands-on experience in customer service, problem-solving, and team coordination during an internship and part-time job.