Shiwangni Prakash
Otahuhu,AUK
Summary
Adept at leveraging skills in R Programming and relationship building, I significantly enhanced team efficiency at The Cheesecake Shop by training staff and optimizing customer service standards. My focus on decision-making and commitment to excellence ensured high-quality customer interactions and shop maintenance.
Overview
2
2
years of professional experience
Work History
Shop Assistant
The Cheesecake Shop
11.2022 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
Education
Bachelor of Science - Data Science
University of Auckland
Auckland, NZ09.2025
Skills
- Product Knowledge
- Relationship Building
- R Programming
- Data Wrangling / Cleaning
- Attention to Detail
- Data Visualization / Modeling
- Python Programming
- Hypothesis testing
- ANOVA Models
- Generalized linear models
- Communication
Hobbies
In my spare time you can catch me crocheting flowers or bags. I love to cook/bake while I have my music playing in the background. I also have my amazing pet chickens to keep me busy all day!
Additional Information
I am currently taking a Statistics Capstone course at The University of Auckland. This course assigns new weekly projects to work with. In addition, each week there is a new group assigned. I am only 2 weeks into this course and so far it has provided me with new types of projects that I have not dealt with previously. I have met new people and learnt new things from them. I am aiming to improve my presentation skills through this course as this is a weakness of mine.
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Limited Working
English
Full Professional
Timeline
Shop Assistant
The Cheesecake Shop
11.2022 - Current
Bachelor of Science - Data Science
University of Auckland
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