Shoba James
Evaluator, Monitoring and Assessment, Quality Assurance Division, NZQA
Wellington,WGN
Summary
Results-focused Evaluator with more than 10 years working in Educational organization. Determined team player with experience identifying and tracking key issues. Highly detailed with extensive history of catching minor faults easily overlooked by others.
Overview
17
17
years of post-secondary education
26
26
years of professional experience
Work History
EVALUATOR
Monitoring and Assessment, New Zealand Qualification Authority
Wellington, Wellington
11.2018 - Current
- Collaborating and contributing analysed data and evidence to support Risk Management, Evaluation and Approvals & Accreditation teams’ actions.
- Ensuring scope of research and evaluation of all monitoring reports is robust, in-depth and evidenced-based.
- Mentoring and training moderators, facilitating team leaders and evaluators on new work streams.
- Ensuring action plans, assessment and moderation plans and evaluative responses to draft reports are of high standard and produced in timely manner.
- Providing internal training sessions on new work stream sufficiency requirements.
- Collaborating with National Qualification Services in updating website contents and amending NZQA Guiding Documents.
- Collating data through research analysis tertiary provider for programme monitoring and moderation decision-making for Team Leaders and Manager.
- Analysing data from post-programme monitoring findings and preparing workstream summary as capability building feedback to NZQA and tertiary providers.
- Collating large quantities of data collected, reviewing, analysing and providing detailed summary of findings which will enable key stakeholders to ensure quality standards are met.
- Working with key stakeholders to provide insights into possible opportunities for improvement and quality programme.
- Designed and presented best assessment and moderation workshops to ITOs, ITPs and PTEs to improve efficiency in their practices..
PROGRAMME MANAGER
Whitireia New Zealand
Wellington, WGN
05.2018 - 11.2018
- Designing and developing programmes that have been approved by NZQA to be run at Whitireia/Weltec Wellington and Auckland campuses.
- Recruiting, mentoring and facilitating contract, casual and full-time tutors.
- Developing and implementing individual inductions and professional development for staff.
- Tracked and completed reported annual program outcomes to Whiteiria Academic board, stakeholders and NZQA to facilitate change management activities.
- Providing pastoral care and support to refugee, migrant and international students by ensuring effective implementation and compliance.
- Oversaw development, implementation and maintenance of NZQA qualification within EAP framework.
SENIOR ACADEMIC and Head Tutor
ESOL Faculty
Wellington, Wellington
08.2015 - 05.2018
- Coached and mentored junior tutors on successful teaching strategies and time management.
- Re-analysed, designed, developed of existing and new programmes for Whitireia/Weltec.
- Tracked student progress continuously; making recommendations and implementing them.
- Mentored staff on pastoral care to all students and ensuring students are well informed, protected, and properly cared for.
EDUCATION and TRAINING MANAGER
Red2Green Workplace
Wellington, Wellington
01.2015 - 08.2015
- Developed learning modules on Emotional Intelligence and Communication at Workplace to be presented as workshops and professional development courses to NGOs and private sector.
- Developed annual work plans to address distinctive areas of completing projects within timeframe.
- Assessed skill gaps for employees in within various sectors and organisations and developed training courses to meet identified needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated ongoing technical training and personal development classes for staff members.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Developed surveys to identify training needs based on projected production processes and changes.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Created in-depth training manual for all employees.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Implemented new learning strategies depending upon employees' skill levels.
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.
RESEARCH ASSISTANT
Dr Lex McDonald, Victoria University of Wellington
Wellington, Wellington
03.2012 - 01.2014
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Attended seminars and symposiums to improve overall knowledge and
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
- Performed statistical, qualitative and quantitative analysis.
- Worked with principal investigators to coordinate qualitative research into transactional learning.
Executive Representative, Faculty of Education
Victoria University Of Wellington
Wellington, Wellington
01.2009 - 11.2011
- Represented and provided services to postgraduate students at Victoria University in ensuring best possible academic experience for all domestic and international students.
- Promoted awareness on issues faced by postgraduate and liaising with VUW staff members on matters that require support for students.
- Participated in regular status and strategy meetings with senior management at VUW to understand and meet post graduate student needs.
Lecturer
Open University Malaysia
Ipoh, Malaysia
01.2004 - 10.2007
- Tutoring and facilitating online, distance and face to face foundation and degree programmes.
- Supervising and mentoring undergraduates research projects as part of their degree programmes.
- Participating and administrating E-learning through online forums with students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning strategies.
- Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
- Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
Head of English Language Department
Sam Tet Chinese School
Ipoh, Perak, Malaysia
02.1995 - 12.2005
Education
Ph.D. - Education
Victoria University of Wellington
Wellington, WGN 03.2008 - 12.2014
M.D. -
Sultan Idris Education University
Malaysia 01.2002 - 01.2007
Bachelor of Education (Hons) - undefined
University Putra Malaysia
01.1999 - 01.2002
Diploma - Teaching
Darulaman Teachers Institute
01.1993 - 01.1995
Skills
Reporting and analysis
Additional Information
- M: , 02102657078 New Zealand Citizen
Timeline
EVALUATOR
Monitoring and Assessment, New Zealand Qualification Authority
11.2018 - Current
PROGRAMME MANAGER
Whitireia New Zealand
05.2018 - 11.2018
SENIOR ACADEMIC and Head Tutor
ESOL Faculty
08.2015 - 05.2018
EDUCATION and TRAINING MANAGER
Red2Green Workplace
01.2015 - 08.2015
RESEARCH ASSISTANT
Dr Lex McDonald, Victoria University of Wellington
03.2012 - 01.2014
Executive Representative, Faculty of Education
Victoria University Of Wellington
01.2009 - 11.2011
Ph.D. - Education
Victoria University of Wellington
03.2008 - 12.2014
Lecturer
Open University Malaysia
01.2004 - 10.2007
M.D. -
Sultan Idris Education University
01.2002 - 01.2007
Bachelor of Education (Hons) - undefined
University Putra Malaysia
01.1999 - 01.2002
Head of English Language Department
Sam Tet Chinese School
02.1995 - 12.2005
Diploma - Teaching
Darulaman Teachers Institute
01.1993 - 01.1995
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