SHOHEBA KHAN
Papatoetoe
Summary
Recent graduate with a double major in Management and Leadership, and International Business and Strategy from Auckland University of Technology. Driven and dedicated to delivering exceptional results. Known for reliability and trustworthiness. Pride in ability to quickly adapt and embrace new opportunities. People-oriented nature and friendly, outgoing demeanor. Thrives in collaborative team environments to contribute ideas and gain valuable knowledge and skills.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
PAK N SAVE
07.2018 - Current
Checkout operator, self checkout assistant & lotto assistant:
- Provided excellent customer service and assisted customers with purchases
- Managed self-checkout systems, ensuring smooth operation and customer support
- Processed lottery transactions and maintained compliance with regulations
- Handled cash and electronic transactions efficiently
- Resolved customer queries and complaints with professionalism
- Worked effectively in a fast-paced environment, demonstrating teamwork and adaptability
Education
Bachelor of Business - Management and Leadership, International Business and Strategy
Auckland University of Technology
Auckland01.2023
Aorere College
Papatoetoe, Auckland01.2019
Skills
- Knowledge of Microsoft Office Applications
- Excellent communication skills
- Excellent problem solving
- Ability to work in a fast-paced environment
- Responsible
- Excellent time management
- Punctual and organised
- Reliable and committed
- Money management
- Active listening
- Critical thinking
- Relationship building
- Computer proficiency
Timeline
Customer Service Representative
PAK N SAVE
07.2018 - Current
Bachelor of Business - Management and Leadership, International Business and Strategy
Auckland University of Technology
Aorere College
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