Shon Griffiths
Palmerston North
Summary
Team player and detail-orientated, I excelled at Ovation by enhancing safety standards as the Health and Safety Representative, boosting team efficiency. At The National Bank and Bank of Queensland, my customer service skills and time management abilities led to surpassing sales targets and fostering significant client relationships, demonstrating a strong blend of hard and soft skills.
Overview
39
39
years of professional experience
Work History
Labourer
Ovation
10.2017 - Current
- Work on the Slaughter chain with a team of approximately 60 team members with all different backgrounds.
- Followed instructions and safety protocols to prevent accidents and injuries. Currently the Health and Safety Representative.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards in order to produce the best quality end product.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Bank Officer
Bank Of Queensland
02.2003 - 04.2015
- I was always based in Retail branch network ensuring customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
- My role included the collection of loan arrears by contacting customers to arrange a repayment plan that aligned with the Banks policies.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Managed risk effectively with thorough loan assessments, ensuring the bank''s financial stability.
- Met and exceeded sales targets through fostering relationships with customers and effective sales techniques based on customer needs.
Bank Officer
The National Bank of New Zealand
12.1985 - 01.2003
- Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
- My role included working with Debt Collection agencies who were assigned with collection of customer loan and account arrears.
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Consistently met and exceeded sales targets by utilizing effective selling techniques, fostering long-term relationships with clients, and providing exceptional service.
- Contributed to branch growth by identifying cross-selling opportunities and promoting suitable products to customers.
Education
Palmerston North Boys High School
Palmerston North, NZ11-1985
Skills
- Willingness to learn
- Attention to detail
- Time management
- Team player
- Punctual and reliable
- Customer service
Timeline
Labourer
Ovation
10.2017 - Current
Bank Officer
Bank Of Queensland
02.2003 - 04.2015
Bank Officer
The National Bank of New Zealand
12.1985 - 01.2003
Palmerston North Boys High School
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